電話英語

BEP 88 – 打電話: 預訂旅遊票

In this intermediate Business English lesson, we will practice useful vocabulary and language for making airplane and hotel arrangements on…

行進 8, 2008

BEP 72 – 打電話: 語音信箱留言

在這堂商務英語課上, we'll learn useful phrases and language for leaving a voicemail message.

十一月 10, 2007

BEP 69 – Telephone English: 留言

In this Business English Podcast lesson we look at the language you can use to leave a telephone answering machine…

十月 21, 2007

BEP 54 - 客戶服務: 處理投訴 2: 解決投訴

This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…

六月 23, 2007

BEP 53 - 客戶服務: 處理投訴 1: 移情

良好的客戶服務對於任何行業的成功至關重要, but it is particularly important in the service and hospitality…

六月 19, 2007

BEP 48 – 陌生電話: 處理異議並結束通話

這是我們關於推銷電話的三部分商務英語播客系列的最後一個. In today's lesson, you'll learn how…

可能 16, 2007

BEP 47 – 陌生電話: 闡明利益並推銷

這是我們關於有用的電話和銷售技巧的三部分商務英語播客課程的第二部分: 冷呼叫.

可能 13, 2007

BEP 46 – 陌生電話: 取得良好的開端

Today's lesson is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited…

可能 9, 2007

BEP 23 – 打電話: 處理困難的客戶

在最近的商務英語播客中 (BEP 22), we looked at how to deal with technical problems when speaking on…

十一月 29, 2006

BEP 22 – 打電話: 處理查詢和技術問題

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how…

十一月 13, 2006