歡迎回到商務英語播客今天的課程 項目管理會議的英語. 在本課中, 我們將考慮向客戶提供初始測試版本.

在我們的最後一課中, 我們研究了以良好的態度設定清晰的期望有多重要 項目啟動會議. 但是，無論您對客戶的工作流程有多好的教育, 交付初始測試版本時，您仍有工作要做. 您不能將其交給客戶並等待他們的反饋. 如果項目管理這麼簡單，那將是很好的, 但這不是. 交付初始測試版本需要仔細處理.

一方面, 您需要管理客戶的期望. 這意味著要確保他們了解您沒有交付最終產品. 而是, 您正在給他們一些嘗試的機會, 或測試. 這樣, 項目管理涉及協作, 或與客戶一起工作. 在交付初始測試版本時，您需要強調這一點.

在測試過程中，協作特別重要. 為客戶精心設計程序是一個好主意. 如果沒有, 那麼你很可能會遇到障礙. 當您移交測試版本時, 您可能還會發現客戶的需求發生了變化. 還是他們想要新的東西. 在這種情況下, 重要的是要清楚地確定項目範圍的變化. 而且您需要確保客戶了解，可能由於範圍變更而導致成本超支.

在今天的對話中, 我們會聽到馬丁, OptiTech的項目經理. 他一直領導物流公司開發新軟件。. 馬丁正在與扎拉舉行電話會議, 客戶公司的經理, 和利亞姆, 他們的IT經理. 他們正在討論OptiTech的初始測試版本.

聽力問題

1. 在談話開始時, 當他們查看初始測試版本時，Martin想要重點關注什麼？?
2. 馬丁說的是測試過程的第一步?
3. 馬丁如何回應Zara和Liam的“負載招標工具”要求?」

Download: Podcast MP3

歡迎回到商務英語播客今天的課程, which continues our look at a 項目啟動會議.

Anyone who’s been involved with projects should know just how important it is to have good communication with a client. And good communication starts right at the beginning, at a project kickoff meeting. That’s when you’ll have the chance to make sure a client understands how you work and how the project should run.

在我們的最後一課中, we looked at some of the basics that you need to cover in your first project meeting. 今天, we’ll look at some more ways of increasing your chances of avoiding problems and ensuring that a project runs smoothly. 在很多情況下, it can be a good idea to actually bring up potential obstacles in your meeting. If you see something that might impact the timeline or the budget, you can let the client know about it. And that might mean that you have to educate the client about your work process.

When you educate a client about your development process, you might find yourself using too much technical language. But if you want the client to really understand, you might have to rephrase that information in simpler terms. 當然, you don’t want to focus too much on potential problems. And for that reason you should know how to redirect a discussion away from problems and toward other issues. 例如, you might need to ask the client for important information to get the project started.

在今天的對話中, we’ll rejoin Martin and Jill. Their company, 光學技術, is starting a new project to develop software for a logistics company. Martin and Jill are kicking off the project by holding a teleconference with Zara, the manager of the client company, 和利亞姆, 他們的IT經理. In this part of the dialog, Martin and Jill are making sure Zara and Liam understand potential obstacles and the development process.

聽力問題

1. What does Martin say is the cause of some potential obstacles?
2. What is Jill’s simple explanation of a technical idea that Zara didn’t understand?
3. When Martin redirects the discussion away from obstacles, what does he say he wants to discuss?

Download: Podcast MP3