商務英語播客 / 中級英語 / 頁 8

BEP 127 – 英語會議: 討論問題 (2)

商務英語, 會議英語, ESL 播客, 中級英語 /

This second part of a two-part 商務英語播客 series on running and participating in a problem-solving meeting.

In the first part of this meeting (see BEP 126), the team spent time answering the question: “What 是 問題?” In today’s episode, we’re going to focus on how to brainstorm solutions to a problem through discussion, how to evaluate and eliminate suggestions and then agree a plan of action.

Kathryn, the head of Human Resources at a medium-sized company, is meeting with department heads to discuss a problem they are having with low staff morale. The team has identified the root cause of the problem as the separation of staff across 3 different office locations.

Kathryn wants everyone to critique the ideas that the group has brought forward, in order to eliminate impractical suggestions. We’ll see how she confirms the best solution and how her team suggests points for action. 對話框開始時, Kathryn closes the brainstorming session and sums up the input that has been received.

聽力問題

1) How many ideas does the group come up with for solving the staff morale problem?
2) Which idea does the group agree is the best one to try?
3) Name one of the action points suggested near the end of the meeting.

*** 這節課是我們的一部分 商務英語電子書 會議: 會議要點. 高級會員 點擊這裡下載 完整的電子書.

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BEP 126 – 英語會議: 討論問題 (1)

商務英語, 會議英語, ESL 播客, 中級英語 /

召開會議的最常見原因之一就是解決問題. A meeting can be a great place to do this, because it is possible for a variety of people with different experiences and perspectives to work together to identify the problem and come up with possible solutions.

但, 雖然我們可能有合適的人參加會議, 該過程經常有缺陷，因為沒有明確地提出和回答一個問題: “問題是什麼?” So, in today’s episode we’re going to focus on how to define the problem through discussion and then restate the problem as a challenge. In the second part of this series, we’ll look at how to evaluate and eliminate suggestions and then agree on a plan of action.

We’ll be listening to Kathryn, the head of Human Resources at a medium-sized company, who is meeting with department heads to discuss a problem they’re having with low staff morale across all departments of the company. Morale is a word used to describe a general feeling or mood.

Kathryn wants everyone to consider possible hidden reasons for low morale at the company. We’ll see how she helps participants focus on breaking down the morale problem. 對話框開始時, Kathryn calls everyone to attention and begins the meeting.

聽力問題:

1) What is the surface problem that Kathryn and the others can see?
2) What does the group decide is the true cause of this problem?
3) What is the challenge that the group faces at the end of the dialog?

*** 這節課是我們的一部分 商務英語電子書 會議: 會議要點. 高級會員 點擊這裡下載 完整的電子書.

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BEP 125 – 旅遊英語: 租車

商務英語, ESL 播客, 中級英語, 旅行 /

Business travelers can’t always get where they need to go by catching a plane or taking a taxi. Sometimes we need our own means of transport, and that usually means renting a car. 所以, in this ESL播客 we’ll cover language you can use when choosing a car, discussing features and clarifying insurance options.

在最後一集中 (BEP 124 – Checking our of a Hotel), we met Honesto Salvador and Alan Chan, who have just finished attending a training program sponsored by their company in Boston. They’ve just arrived now at Logan Airport, where they need to rent a car for their upcoming trip to New Haven.

當你聽, pay attention to the language they use to ask about vehicle types, standard features, extras and insurance options.

聽力問題

1. What kind of car would Honesto prefer?
2. What features are standard on all Beevis cars?
3. Why does Honesto not need extra insurance?

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BEP 124 – 旅遊英語: 簽出酒店

A2, 商務英語, 客戶服務, ESL 播客, 中級英語, 旅行 /

If you’ve ever checked into a hotel, there’s one more thing you’ll definitely have to do before you leave, check out of the hotel and pay the bill. 所以, in this 商務英語播客 lesson we’ll be looking at some of the language you might use as you’re preparing to depart.

A while back, 在 BEP 55 和 BEP 56, we were introduced to Alan Chan and Honesto Salvador, two employees of a US electronics manufacturer visiting the USA on a business trip. As part of their training they have made a trip to Boston and will also travel to a nearby plant in New Haven. We join Alan and Honesto at the hotel in Boston as they go to reception to check out and pay the bill.

聽力問題

1. How does Honesto feel about breakfast at the hotel?
2. Who was responsible for the minibar charge?
3. Why does Honesto mention his club membership?
4. How will Alan and Honesto get to the airport?

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BEP 120 – 打電話: 檢查訂單

商務英語, ESL 播客, 中級英語, 銷售英語, 電話英語 /

跨境開展業務需要精確的協調, 特別是在 “準時” 需要在準確時間將貨物運送到客戶的交貨. 產品在一個國家/地區生產時, 組裝在另一個, 並賣了三分之一, 所涉及的公司需要從頭到尾保持持續的溝通. 確保訂單及時交付是國際業務的重要組成部分, 而且很多監控將通過電話進行. 所以, 在本集中，我們將探討通過電話檢查訂單進度的方法.

前一段時間在BEP 92 & 93 我們遇到了比爾, Bancroft的買家, 在美國的女裝連鎖店. 他向維瓦下了大訂單, 意大利時裝公司, 由凱瑟琳·特雷諾（Catherine Traynor）協調, Foxtrot的運輸經理. Foxtrot是Viva的美國. 發行人.

現在已經過了幾個月，訂單定於交貨. 但是比爾剛從班克羅夫特的倉庫接到電話，讓他知道到目前為止，只有一半的訂單已經交付. 現在他打電話給凱瑟琳，檢查剩餘的貨物.

聽力問題:

1. 凱瑟琳如何讓比爾知道她正在尋找有關他的訂單的信息?
2. 裝運的第二部分在哪裡?
3. 凱瑟琳提供了哪些措施來避免將來再次分娩?

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