BEP 79 – 旅行: 預訂酒店

Today’s Business English Podcast lesson is on making a hotel reservation.

It’s something all of us need to do: Whether it’s for a company business trip, or for personal travelwe all need to, at some time or another, call a hotel to reserve a room. 當然, making reservations is not only useful for hotels but also for all sorts of situationsconferences, restaurants, airplane travel, and any other type of event that requires us to book in advance.

That is the skill that we will be practicing in this episodemaking reservations. 一路上, we’ll also be learning vocabulary for staying in hotels.

在聆聽中, Sarah Johnson is going on vacation with her husband. She calls the reservations desk at the Majestic Hotel in New York, where a staff member, 托尼, picks up the phone. 當你聽, pay attention to the language Sarah uses, 並嘗試回答以下問題.

聽力問題

1) What kind of room does Sarah want?
2) What extra request does Sarah have?
3) Tony makes a mistake while taking Sarah’s reservation. 它是什麼?

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BEP 78 – 社群: 討論政治

They say there’s one rule of conversation that you should always follow in businessdon’t talk about politics, sex or religion. 實際上, 然而, it seems like 90% of casual conversations are about just those thingspolitics, sex and religion. 所以在這一集中, we’ll be focusing on one of these topicspolitics. We’ll be learning some language that will help you cope with this difficult topic.

There’s a trick to talking about politics in business. In international business culture, it’s usually better not to express strong opinions. The focus is generally on the exchange of information rather than on debate, because the main goal is to maintain harmonious relations. 經常, we state our opinions non-committally. That means we don’t commit ourselves to an opinion – 換句話說, we don’t voice a strong view one way or the other. 代替, we prefer to be vague, or ambiguous. This strategy helps avoid conflict.

So in this podcast, in addition to covering some general phrases and vocabulary for discussing politics, we’ll be studying how to soften your questions and be non-committal when necessary.

We’ll be listening to Ricardo and Lars, old colleagues who have met each other again at an international conference. They’re talking about the political situations in their home countries, Brazil and Denmark.

聽力問題

1) Ricardo says he has heard that the Danish government is pretty far “正確的”, 那是, conservative. But Lars seems to think that this has a good side. 它是什麼?
2) Lars mentions that Brazil has won its bid to host the World Cup. Ricardo says that Brazil has a lot of work to do in which areas?
3) Lars talks about a certain kind of problem that hascropped up”, 那是, appeared or occurred during Brazilian President Lula’s presidency. 它是什麼?

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BEP 77 – 休閒英語: 下班後社交

In many countries, having a drink after work with colleagues is a popular way to relax: This kind of socializing helps us get to know each other and to build team spirit. To attract customers who are just getting off work, many bars and clubs have ahappy hour.This is a promotion in the early evening, usually lasting an hour or so, when pubs and bars offer a special prices on drinks, 如 “buy one get one free” 或者 “all drinks half price.So in this business English podcast, we will explore language that we can use to socialize with colleagues during happy hour or during other informal occasions.

Whether you drink alcohol or not, in many places around the world you will likely be invited to the bar or pub with colleagues. It’s important to know how to offer to buy drinks for others and how to make polite excuses when you’ve had enough or when it’s time to go. The same skills are also useful for other types of after-work social activities.

在對話方塊中, we join Greg, a manager, and three people in his teamJoanna, Gary, 和本 – as they order.

聽力問題:

1) Who is paying for the first round of drinks? How can you tell?
2) Who is the person who doesn’t drink?
3) When it’s time for her to go, what excuse does Joanna make?

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BEP 72 – 打電話: 語音信箱留言

當你打電話給某人但他們不在時, 通常是他們的語音信箱 “拿起” 或接聽電話. 那你必須留言. 任何在工作中使用電話的人都必須處理語音郵件.

您是否曾經開始在某人的語音信箱上留言, 然後當你聽到 “嘟” 聲音, 你不知道該說什麼? 當你說外語時, 沒有準備就說話可能會很困難, 尤其是當您看不到或聽不到與您交談的人時. 但只要稍加練習, 你將成為語音信箱專家.

這就是我們將在商務英語課程中學習的內容 – 語音郵件訊息的標準短語和語言, 這樣下次來這裡的時候 “嘟” 你會確切地知道該說什麼.

首先我們來聽一個不好的例子. 賈斯汀·托馬斯 (Justin Thomas) 為一家名為 Trivesco 的航運經紀人工作. 經紀人是 “中間商” – 在這種情況下,賈斯汀是一個 “新建築物” 經紀人, 這意味著他幫助人們買賣新船. 賈斯汀正在給西爾維·彼得森打電話, Schmidt and Larsen 造船公司經理. 在第二個例子中,我們聽到賈斯汀的同事, 馬克蘭德, 留下更專業的留言.

聽力問題 (好消息)

1) 馬克·蘭德希望與西爾維談論什麼?
2) 他什麼時候可以接西爾維的電話?
3) 馬克如何對資訊做出積極的總結?

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BEP 69 – 電話英語: 留言

This lesson has been updated in anew series: BEP 69A Redux & BEP 69B Redux.

人們很忙. When you telephone people, they often aren’t there to take your call, so you need to leave a message. And almost everyone has to answer the telephone and take a message sometimes. Doing so professionally leaves a good impression on your customers, colleagues and boss.

Today we will hear a bad example and a good example of taking and leaving a telephone message.

Justin Thomas is with Trivesco, a major shipyard, or maker of ships. He is calling Sylvie Peterson at Daneline, a shipping company. Sylvie is a sales and purchase (S&磷) 經紀人. A broker is a middleman or negotiator. Sylvie specializes in negotiating the purchase of “newbuildings” or newly built ships. Amy, 接待員, answers the phone.

聽力問題

不好的例子
1) Does Amy answer the phone professionally?
2) Is Justin prepared?

好的例子
1) How does Amy answer the phone?
2) What is Mark calling about?
3) How does Amy make sure that she has got Mark’s correct phone number?

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