我們在上一集中已經見過Viva Fashions的Mario. 現在,馬里奧(Mario)想與DeBourg Brands擁有的一系列美國商店的首席買家見面,但, 在此刻, 他甚至都不知道買家的名字. Mario is going to “cold call” the company and see if he can reach the buyer. 第一的, 他需要一個名字, 然後他需要嘗試與買家交談以進行預約.
聽力問題 – First Call:
1) 馬里奧採用什麼技術從瓊那裡獲取信息?
2) 您為什麼認為瓊同意幫助馬里奧?
聽力問題 – Second Call:
1) Why does Mario keep saying “thank you” instead of “please” after making a request?
2) 馬里奧在說明通話原因時使用哪種語言, 以及為什麼?
3) 在整個對話中, 馬里奧使用非正式語言來最小化他的要求. 你能舉幾個例子嗎?
This second part of a two-part商務英語播客series on running and participating in a problem-solving meeting.
In the first part of this meeting (see BEP 126), the team spent time answering the question: “What是 問題?” In today’s episode, we’re going to focus on how to brainstorm solutions to a problem through discussion, how to evaluate and eliminate suggestions and then agree a plan of action.
Kathryn, 一家中型公司的人力資源主管, is meeting with department heads to discuss a problem they are having with low staff morale. The team has identified the root cause of the problem as the separation of staff across 3 different office locations.
Kathryn wants everyone to critique the ideas that the group has brought forward, in order to eliminate impractical suggestions. We’ll see how she confirms the best solution and how her team suggests points for action. 對話框開始時, Kathryn closes the brainstorming session and sums up the input that has been received.
聽力問題
1) How many ideas does the group come up with for solving the staff morale problem?
2) Which idea does the group agree is the best one to try?
3) Name one of the action points suggested near the end of the meeting.