BEP 289 – 英語面試技巧 1: 談經驗

BEP 289 - 工作面試英語: 討論以前的經驗

Welcome back to Business English Pod for today’s lesson on talking about your work experience during a 英文求職面試.

一個 interview in english might just be one of the most stressful experiences in our working lives. 賭注很高, because there’s a job on the line. And it’s our one and only shot to show people why they should choose us over all the other applicants.

So how do you convince someone you’re the best candidate? 出色地, you need to answer their questions, 當然. But you also need to look behind the questions to see what the interviewer is trying to learn about you. And you need to take the questions as opportunities to impress.

幸好, there are techniques and language you can learn to help you make a great impression. You can highlight transferable learning from your previous experience. You can also highlight accomplishments and their impact as well as describing your personality. 最後, you can show why you want to work for the company. 在今天的課程中, we’ll learn how to use these techniques in a job interview.

在對話方塊中, you’ll hear Ryan, who’s 英語面試 for a job at a large software company. Two managers from the companySandra and Victorare asking questions about Ryan’s experience and personality.

聽力問題

1. What does Ryan say he learned at his previous job?
2. Ryan describes one of his accomplishments. What does he say was the impact of that accomplishment?
3. How does Ryan describe his own personality?

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維維 50 – 法律英語: 知識產權和版權法 (2)

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在本課程中,我們將學習 法律英語詞彙 與版權有關. 受版權保護的作品由作者創作, 誰因使用作品而獲得版稅. 存在特定期限的版權, 並可能分配給其他人. 版權限制包括公共領域的作品以及合理使用. 我們還將探討版權侵權和盜版等想法.

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BEP 288 – 銷售英語 4: 處理疑問

BEP 288 - 銷售流程 4: Overcoming Doubts

Welcome back to Business English Pod for today’s lesson on dealing with a customer’s doubts about a proposed solution during the 銷售流程.

Customers rarely agree to buy after an initial pitch. Sales typically involves a lot more work than just the initial approach. You need to get to know the customer, understand their needs and offer them good solutions. And somewhere along the way, you’ll have to deal with their questions and doubts. 畢竟, people want to be sure they’re making the right choice, and that they’re spending their money wisely. And even when you’ve shown them all the right reasons to buy from you, they might still be on the fence. So what can you do?

出色地, there are a few useful techniques that can help you deal with a customer’s doubts. We can ask about reasons, and propose solutions. We can also relieve their fears and anticipate their concerns. 最後, we can show them why the other alternatives are not good choices. 在今天的課程中, we’ll learn how to use these techniques.

在對話方塊中, 我們將重新加入亞倫, a salesman at a commercial refrigeration company. He’s been talking with a hotel about providing cooling systems for their restaurant and bar. Aaron has taken the time to get to know his customer, and he’s submitted a proposal that he thinks matches their needs. But now the customer has some doubts. Besides Aaron, you’ll hear Eva, 酒店經理, and William, the contractor who’s renovating the hotel.

聽力問題

1. What is Aaron’s solution to Eva’s first concern?
2. What other concern of Eva’s is Aaron able to guess?
3. Why does Aaron think that not choosing his solution for the freezer is a bad idea?

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BEP 287 – 銷售英語 3: 滿足需求的解決方案

BEP287-Lesson-Module-Sales-Process-3-Matching-Solutions-Needs

Welcome back to Business English Pod for today’s lesson on matching solutions to customersneeds during the 銷售流程.

Have you ever been frustrated by a salesperson who tried to sell you something you didn’t need? 是的, we all have! And so if you’re the one doing the selling, remember that a one-size-fits-all approach isn’t likely to work. 代替, you need to build a relationship and learn about your customer’s needs. Only then can you provide the right solution.

In our last two lessons on the sales process, we looked at how to make your initial approachunderstand the customer’s needs. 那麼在這節課中, we’ll look at the next step in the process: matching a solution to those needs.

There are several techniques we can use to offer a solution to a customer. We can warn them against doing things a certain way. 那是, we can advise them against solutions that don’t match their needs. We can also emphasize cost benefits or quality, and ask hypothetical questions in order to persuade them. 最後, once we’ve used these techniques, we can finish by summarizing agreement.

在今天的對話中, 我們將重新加入亞倫, 商業冷凍公司的銷售人員. He has been talking to customers at a new hotel who need equipment for their bar and restaurant. Aaron has visited the hotel to meet them and talk about their needs. Now Aaron is putting together a proposal, and he calls the hotel manager, 伊娃, to talk about some of his proposed solutions.

聽力問題

1. What does Aaron advise Eva against doing at the beginning of their conversation?
2. What point does Aaron emphasize when he recommends the Coil-Pro unit?
3. 談話結束時, how does Aaron introduce his summary of their discussion?

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