BEP 96 – 社群: 商務餐

In most parts of the world, having lunch or dinner together is an important part of doing business. In places such as North America, eating meals is a way of building a relationship or celebrating a partnership. And in other cultures, such as China, much of the real work of making deals actually often gets done over the dinner table.

No matter where you are doing business, it’s important to be able to handle the basics of dining out. This includes ordering food, recommending dishes, proposing a toast, and paying for the check, among other things. These skills will be the focus of this episode.

在聆聽中, we continue to follow Mario and Francesca, who represent the Italian fashion company Viva, on their visit to the U.S. As planned, they are having dinner in Las Vegas with their distributor Adriana, who works at the American company Foxtrot. Bill, one of their new customers, has also joined them.

When the dialog begins, the group has already made some small talk and looked at the menu. Now they are ready to order.

聽力問題:

1) Why doesn’t Francesca want to try thesteak tartare?”
2) How does Francesca signal that she’s ready to go back to the hotel?
3) Who pays for the meal?

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BEP 95 – 溝通: 解決衝突 (2)

This is the second in a two-part Business English Podcast lesson on resolving conflict, in which we’ve been focusing on solving everyday disagreements in the office. Ben, a new training specialist at a manufacturing company, feels that he is doing an unfair share (那是, too much) of the work in his department. 格里, Ben’s manager, talks with him to solve the problem.

在第一集中, we studied how Gerry opened the discussion in an informal, non-threatening way, and we looked at how he listened actively to Ben to win his trust.

在這一集, we’ll pay attention to how Gerry and Ben work together to come up with a solution. 尤其, we’ll focus on how they state common goals, raise concerns, and agree action.

我們上次停下來的地方, Gerry had just asked a question to resolve the conflict: Gerry wants to know what Ben would suggest doing to fix the situation.

聽力問題

1) What solution does Ben propose?
2) In which area does Ben feel he could make a real contribution?
3) What action do Ben and Gerry agree on?

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BEP 94 – 溝通: 解決衝突 (1)

人們並不總是相處融洽, 所以處理衝突是任何工作的一部分. 並且經常, 工作上的分歧就像在走廊上的非正式討論一樣得到解決, 就像他們在會議室一樣. 所以, 在這個關於解決衝突的兩部分系列中, 我們將學習有用的語言來討論和解決分歧.

我們不會關注公司之間或組織內部的重大衝突, 而是我們所有人為了在工作上取得成功而必須處理的日常分歧.

在聆聽中, Elegant是一家設計和製造衛浴潔具的公司 – 水槽, 洗手間, 等等. Ben 最近加入 Elegant. 當他開始的時候, 他被許諾 Elegant 會僱人來幫助他分擔工作量, 但相反,他幾乎所有事情仍然都是自己做. 他也被承諾有機會做一些課程設計, 但他的經理, 格里, 堅持密切監督本的所有工作. 本感覺自己比辦公室裡的其他人更努力工作: 晚上他總是最後一個離開部門. 但他不覺得自己的努力得到認可.

當你聽, 注意格里和本來用來處理這種分歧的語言.

聽力問題

1. 格里說他想“非正式地坐下來好好討論一下。”
2. 你認為這是什麼意思? 壓力是指令人疲倦且, 也許, 惱人的.
3. 格里所說的「變得有點緊張」是什麼意思??” What solution does Gerry propose?

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電子郵件調整 01 – 商務英語電子郵件

今天, 我們將在 用英語寫電子郵件: 電子郵件調整

Youtube 視頻

每個視頻都將包含來自我們一位成員的真實電子郵件的評論. 查看電子郵件的背景和內容之後, 然後,我們將通過分析以下內容來了解我們可以做出哪些改進: 3 主要標準:

1. 機械學 – 語法, 標點, 電子郵件的拼寫和佈局.
2. 樣式 – 詞彙的使用和句子的結構方式.
3. 音 – 總體印象, 或感覺, 文字創造.

查看和編輯電子郵件後, 我們將介紹一些改善寫作的技巧,然後完成寫作任務,以便您練習.

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BEP 93 – 銷售英語: 接受訂單

在本商務英語Pod課程中, 我們將重點關注接受訂單的語言並討論標準術語, 例如交貨時間, 付款方式, 等等.

聽聽帶我們回拉斯維加斯的 Foxtrot 展廳. 你會記得, Foxtrot 是 Viva 的美國經銷商, 義大利服裝, 或服裝, 製造商. 比爾是一家連鎖百貨公司的採購員, 現在誰決定從 Viva 購買. Foxtrot 代表 Adrianne 和她的 Viva 搭檔, 馬裡奧, 與他討論比爾的命令.

在我們開始之前, 需要強調的是,這次談話並不是真正的談判, 而是交易的大部分內容已經達成一致的情況. 所以, 在這一集中, 我們將學習用於總結典型商業訂單術語的詞彙,以及用於管理客戶與供應商關係的短語, 例如,透過安撫客戶建立商譽.

聽力問題

1) 當他說, “我們的交貨窗口很窄,” 比爾的意思是什麼?
2) 退款一詞是指退還全部或部分費用, 或退回, 給買家. 比爾適合什麼情況 “嚴格退款?”
3) 比爾希望什麼時候進行第一次交貨, 以及為什麼?

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