歡迎回來 商務英語技能 360for the first part of our series on achieving your goals. 在這一集, we’re going to focus on setting SMART goals and effective goal management.
現在, when I talk about goals, I’m talking about any kind of goal. It could be a personal goal, like improving your sales pitch, or an organizational goal, like expanding successfully into new territory. The basics are the same and these tips apply to goals of any size or scope.
Meeting with a vendorto discuss a proposal is partly about getting information and partly about negotiating a good deal. Your conversation is like a dance in which you and the vendor are trying to get the most out of a possible deal. You need to come out of the meeting feeling confident about the vendor’s abilities and sure that you are getting as much as possible at the best possible price.
上個星期, we looked at how to show concern about cost, introducing topics with tact, and showing tactical hesitation. 在這一集, we’ll focus on the negotiation phase. That will involve highlighting concerns, getting concessions, and making a counter-proposal. We’ll also look at how to set criteria for evaluation and how to maintain momentum at the end of a meeting.
在今天的對話中, we’ll rejoin Steve, who wants to hire a vendor to run language training, 和凱倫, 誰的公司參與了該項目的投標.
聽力問題
1. How does Karen respond to Steve’s concern about cost? 2. What changes to the proposal does Steve suggest? 3. What will probably happen next?
在本課中, 我們將考慮使用探索性問題來挖掘更多信息, 透過詢問過去的經驗來確保供應商的專業知識, 提出引導性問題, 並確認訊息. We’ll also see how a vendor attempts to address the client’s concerns.
在今天的對話中, we’ll hear Steve, who works for a company that wants to hire someone to run Business English training courses for its employees. Steve is meeting with Karen, a potential vendor, who works for Lexis Training Solutions.
聽力問題
1. What are Lexis Training Solutions’ strengths? 2. What are Steve’s biggest concerns in this meeting? 3. Why does Karen say that each company is unique?