Toplantı yapmanın en yaygın nedenlerinden biri sorunu çözmektir. A meeting can be a great place to do this, because it is possible for a variety of people with different experiences and perspectives to work together to identify the problem and come up with possible solutions.

Fakat, toplantıda doğru insanlara sahip olabiliriz, süreç genellikle kusurludur çünkü bir soru açıkça sorulmamış ve cevaplanmamıştır: "Sorun nedir?” So, in today’s episode we’re going to focus on how to define the problem through discussion and then restate the problem as a challenge. In the second part of this series, we’ll look at how to evaluate and eliminate suggestions and then agree on a plan of action.

We’ll be listening to Kathryn, orta ölçekli bir şirkette İnsan Kaynakları sorumlusu, who is meeting with department heads to discuss a problem they’re having with low staff morale across all departments of the company. Morale is a word used to describe a general feeling or mood.

Kathryn wants everyone to consider possible hidden reasons for low morale at the company. We’ll see how she helps participants focus on breaking down the morale problem. Diyalog başladığında, Kathryn calls everyone to attention and begins the meeting.

Dinleme Soruları:

1) What is the surface problem that Kathryn and the others can see?
2) What does the group decide is the true cause of this problem?
3) What is the challenge that the group faces at the end of the dialog?

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Download: Podcast MP3