Skills 360 – How to Say No (Part 1)

The Skills 360 podcast is now available in iTunes: Free Subscription

Why is it so difficult to say “no”? Well, of course you want to be polite, and kind, and agreeable. And if it’s your boss who is asking you for something, you may fear losing favor or opportunities. And if it’s a client or customer asking for something, you might not want to ruin the relationship.

But what I want to tell you is that in many cases you should say no. And you should know how to say it. You need to be clear, firm, and honest.

Discussion Questions

1. Do you usually find it difficult to say “no” when someone asks you to do something?
2. Who do you have the most difficulty saying “no” to?
3. Why do you think saying “no” can sometimes be difficult?

Free Resources: Transcript | Quizzes | PDF Transcript

Download: Podcast MP3

VV 31 – Business English Vocabulary: Supply Chain (2)

YouTube video

In this Video Vocab lesson, we’ll look at English vocabulary for describing some of the processes involved in managing the supply chain, such as warehousing, purchasing, and materials management. We’ll also cover more advanced concepts such as enterprise resource planning, just in time manufacturing, and quality assurance.

Premium Members: PDF Transcript | Quizzes | MP3 Audio Only

Download: Podcast Video

VV 30 – Business English Vocabulary: Supply Chain (1)

YouTube video

In this Video Vocab lesson, we’ll look at business English vocabulary for describing the basic steps in the supply chain, beginning with suppliers, who sell materials or parts to the manufacturers that assemble products. The products then go to distributors, who transport them to retailers, where they are then sold to consumers or end users.

Premium Members: PDF Transcript | Quizzes | MP3 Audio Only

Download: Podcast Video

BEP 211 – Business English Idioms: Colors (2)

Welcome back to Business English Pod for this lesson on English idioms. Today we’re going to be talking about English idioms related to color.

What do I mean by ‘colorful idioms’? I mean expressions that either use the word ‘color’, or mention a specific color. English is full of these expressions. We have color idioms that describe people, moods, situations, activities, and frequency. We even have some that relate specifically to money and finances.

That’s right. Color is important in all parts of life, including business. Just ask your tailor. He might advise you to wear a dark blue suit to show authority, a grey suit to convey security, or a brown suit to show openness. So, just as you should pay attention to color in your clothes, you should be mindful of color in your speech.

In today’s lesson, we’ll continue with a conversation between Mike and Rachel. They’re talking about the possibility of Rachel changing positions, and her interview experience. In their conversation, you will notice that both Mike and Rachel use several business English idioms related to color. Make a note of these idioms, and we’ll go through the conversation again and look at what they mean.

Listening Questions

1. Why was Rachel embarrassed at her interview?
2. What did Rachel accomplish that Mike is impressed by?
3. What does Mike think Rachel should decide about the job offer?

Premium Members: PDF Transcript | Quizzes | PhraseCast

Download: Podcast MP3

BEP 210 – Business English Idioms: Colors (1)

In this Business English Pod lesson we’re going to look at business English idioms related to colors.

Every culture attaches special meaning to different colors. But different cultures attach different meanings. Take the word “red” for example. In English, when we say “in the red,” we mean in debt or operating at a loss. But to Chinese, “red” indicates good luck or gains in the financial markets. So, in English it’s negative, but in Chinese it’s positive. It could be pretty easy to make a mistake, either in speaking or in understanding.

In English, we can find idioms related to almost any color. But two colors are more common than others: black and white. In most cases, black comes with a negative meaning and white comes with a positive meaning. In most cases, that is. In this series we will see one idiom using the word “black” that has a positive meaning.

In today’s lesson, we’ll hear a conversation between Mike and Rachel, two colleagues at a large company. We will hear them casually discussing some of their recent experiences at work. And in their conversation, you will notice many idioms related to color. Try to keep a mental note of the idioms you hear, and we’ll go through them in the debrief to explain what they mean and how you can use them.

Listening Questions

1. What kind of mood was Mike in earlier in the day?
2. What did Dan do at a party?
3. What does Mike say is one positive outcome of the situation?

Premium Members: PDF Transcript | Quizzes | PhraseCast

Download: Podcast MP3