In today’s Skills 360 podcast we’re going to take another look at how to mind your language and soften your tone.
Discussion Questions
1. If you want to soften your language, what words do you use?
2. How careful are you not to offend people when you express your opinions?
3. Do you like it when people express their opinions very confidently?
In today’s Skills 360 podcast we’re going to have a look at how to use modals, imperatives, and requests, to moderate your tone and soften your language.
Discussion Questions
1. How do you feel when people tell you what to do?
2. How important is it for a boss to be polite to his or her employees?
3. How do you soften your language to make suggestions?
Have you ever had to stare at a complicated chart and wished the presenter would just give you the main points? Or have you had someone try to explain a chart and tell you exactly what you can already see yourself? There are better ways to handle visual information and that’s what we’re going to look at in this lesson.
Charts and graphs are very useful for presenting information, especially numbers. But you must learn to use them carefully. If you don’t, your presentation might not have the effect you want. That might mean it’s seen as boring, but it could also mean that you fail to convince someone of your idea.
So how can we use visuals successfully? How can we bring them to life? Well, last week we looked at some ways to engage your audience using analogies and rhetorical questions. This week we’re going to introduce some more useful techniques, including using descriptive language and stating the gist of a graph. We’ll also learn how to set up a new visual, interpret a visual, and state the implications of information.
In today’s dialog, we rejoin David, a manager seeking support for his idea to consolidate logistics by building a new facility in China. In our last episode, we heard David introduce his plan to the finance department. Today, David will be presenting more information and visuals to support his plan.
Listening Questions
1. Why does David talk about the cost of warehousing and shipping?
2. What does the cost benefit analysis chart show?
3. What does Alison say about the future of the company?
We’ve all sat through some pretty boring presentations. And in those presentations, we’ve all seen complex charts and graphs that tell us either way too much or nothing at all. For the most part, visuals aren’t naturally interesting or informative. It’s what we do with them that is important.
You can’t just put a graph on a screen and then explain each point on the graph. And you can’t put up a table of figures and then read out each column and row. What you really need to do is tell the story of the data and to bring the visuals to life. What should people focus on? What is the important number on the screen? What does the graph actually tell us?
Bringing visuals to life is necessary if you want to give effective presentations. We’ll look at how to do this today. In this lesson, we’ll cover several important functions, including using analogy, defining terms, using rhetorical questions, and highlighting key numbers.
You will hear David, an engineer in a manufacturing company. He’s giving a presentation to members of the finance department. His purpose is to explain a new plan that he hopes to get financed.
Listening Questions
1. Why does David ask the listeners about traveling to work?
2. Which important term does David define for the listeners?
3. What is David’s idea for shipping?
Welcome back to the Skills 360 podcast, today we’re talking about how to say “no.” That’s right, someone asks you for something or to do something, but you have to say “no”. That’s not always easy, but it’s important.
Discussion Questions
1. Do you ever have too much to do in too little time?
2. How do you feel when someone says “no” to you?`
3. What are some ways we can reject or refuse someone nicely?