BEP 314 – Project Management 5: Scrum Stand-up Meetings (2)

BEP 314 - English for Projects 4: Scrum Stand-up Meetings 2

Welcome back to Business English Pod for today’s lesson on participating in a scrum stand-up meeting.

Most people I know would agree that the best meetings are those that are short and focused. And that’s exactly how a daily scrum meeting is designed. Scrum is an approach to project management, especially in software development. Every day the scrum team has a short meeting where everyone gives an update.

In a good scrum meeting, those updates should only take 15 minutes. The scrum master keeps everyone focused. That may mean he or she sidebars any discussion that doesn’t relate to the three questions everyone should answer. And what are those three questions that you should answer in a scrum stand-up meeting?

Firstly, you should report what you have been working on. That normally means telling everyone what you accomplished the day before. Next, you’ll let everyone know what you’re going to work on next, or on the day of the meeting. Already you can notice that the meeting focuses on a limited time period.

The third question you’ll answer is whether you face any impediments. An impediment is an obstacle or challenge. Removing those impediments is the job of the scrum master, but your fellow team members may also be able to help. For that reason, you might ask for assistance during the meeting. When everyone’s finished their updates, the scrum master will close the meeting. But not before outlining sidebar topics for discussion after the meeting.

In today’s dialog, we’ll rejoin a scrum meeting at a software company. The team is working on a new piece of software for a logistics company. We’ll hear Jill, the scrum master, and Katherine, who’s giving her daily updates. We’ll also hear from Sam, who you might have heard give his own updates in our last lesson.

Listening Questions

1. What does Katherine say she will be working on today?
2. What is the first impediment Katherine reports?
3. What does Katherine want help with?

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BEP 313 – Project Management 4: Scrum Stand-up Meetings (1)

BEP 313 - English for Projects 4: Scrum Stand-up Meetings 1

Welcome back to Business English Pod for today’s lesson on conducting a scrum stand-up meeting in English.

Not everyone likes meetings, and for good reason. Many meetings are poorly organized and poorly run. But meetings are a necessary part of work and business, especially in project management. For this reason, it’s important that we find ways to have good meetings.

If you’ve worked in software development, especially agile environments, you’ll know about one excellent kind of meeting called a scrum or stand-up meeting. Scrum is an approach to software development that uses cross-functional teams. Each day, the team has a short stand-up meeting where people update others on progress, plans, and challenges.

Whether or not you work in software development, leading a scrum style meeting is a useful experience. You’ll have to do many things that apply to all good meetings. For example, you’ll need to open the meeting and ask for updates. You may also find the chance to suggest collaboration between team members. And the person running the meeting is also responsible for putting aside, or sidebarring, issues that can be discussed after the meeting. These are all techniques that can help you in any kind of meeting, whether you work with scrum or not.

In today’s dialog, we’ll hear Jill, a project manager and scrum master, leading a daily scrum meeting. We’ll also hear two team members, Katherine and Sam. Sam will be first to provide his updates. And, as you’ll hear, Jill will help keep the team focused.

Listening Questions

1. When she opens the meeting, what does Jill suggest they do to stay focused?
2. When Sam says what he is going to do today, what does Jill suggest?
3. What issue does Jill want to “sidebar,” or leave for after the meeting?

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925 English Lesson 15 – How to Talk about your Family

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In today’s 925 English lesson, we’re going to learn how to talk about your family in English.

In business, and in life, everything is about relationships. And to build relationships, we often talk about our background and our personal life. Of course, you can’t get too personal, but family is a topic that everyone loves to discuss. For most people, family is the reason they work so hard in the first place!

925 English is a new series of English lessons for beginners. 925 English lessons focus on English expressions that you can use in work and business. Each 925 English lesson features English phrases and expressions you can use in different situations and tips on why and how we use them in Business English.

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VV 54 – Technical English: Artificial Intelligence

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In this lesson, we’ll look at business English vocabulary related to artificial intelligence or AI.

AI includes machine learning, which may rely on neural nets for deep learning and use complex algorithms. AI also includes autonomous applications and machines such as bots, which use natural language processing for interaction.

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BEP 312 – Business by Phone 2: Discussing Staffing Issues

BEP 312 - Business English Telephone 2: Discussing Staffing Issues

Welcome back to Business English Pod for today’s lesson about discussing staffing issues over the phone.

One of a company’s most valuable assets is its staff. A good staff can mean the difference between success and failure. But even with an excellent staff, every manager knows there will be challenges. I don’t mean big problems, just the regular, ongoing challenges of planning, hiring, training, and support.

Everyone knows the importance of communication skills in business, especially when it comes to HR and staffing. But effective communication is even more important on the phone, because everything depends on technique and your choice of words.

Discussing any sort of issue on the phone might start with informing someone, like your boss, of a problem or challenge. And when you do that, you should also be sure to show how you’ve taken ownership of the challenge. Of course, staffing costs money, which means dealing with issues might involve asking for budget approval. And, if you’re discussing turnover of staff, you might also have to outline retention strategies, or ways of keeping good people around. Finally, any time you present an idea, you’ll probably want to want to gauge support for that idea.

In today’s dialog, we’ll hear Cam and Annette. Cam is a production manager for Boston Vintage, an American clothing company with an office in China. Annette works in the China office, and she’s calling Cam to discuss some staffing issues. As you’ll hear, she’s dealing with the resignation of an important company employee.

Listening Questions

1. What does Annette say she could have done to avoid the issue?
2. What are Annette’s ideas about retention, or how to keep good people at the company?
3. Why does Annette ask about “head office” near the end of the dialog?

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