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Skills 360 – Making the Most of Personal Learning 1

Advanced, Business English, Business Skills 360, Training /

Welcome back to the Skills 360 podcast.

The Skills 360 Podcast is now available in iTunes:
Free iTunes Subscription

We’ve got a great lesson today on making the most of personal learning. We’ll start by looking at setting SMART goals and personalizing your studies with a personal learning plan. We’ll also look at how you can vary your input by using a variety of sources and study what is interesting and relevant to both you and your job.

Discussion Questions

1. What are the different things you do to study or practice English?
2. What aspect of English would you most like to improve?
3. What do you find are the best online resources for studying English?

Free Resources: Transcript | Quizzes | PDF Transcript

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Skills 360 Podcast is Now Available in iTunes

Announcements, Business Skills 360 /

Business Skills 360 - The podcast that looks at the other side of Business English.
Our Business Skills 360 Podcast is now available in iTunes: Free iTunes Subscription


Business Skills 360 lessons provide essential tips and language for communicating in English. Free transcripts, quizzes and PDF downloads are available on the myBEonline website.

Free iTunes and RSS subscription links:

Subscribe with iTunes: http://itunes.apple.com/podcast/business-skills-360-podcast/id465088372
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BEP 193 – English Idioms: Time Idioms (Part 2)

Business English, Business English Vocabulary, Business Idioms, Project Management /

This is the second of our two-part Business English Pod series on idioms related to time.

Time is a very precious resource. And for this reason, time management is a very important issue at work and in business. We’re always thinking about how to better manage our time, get our work done, juggle deadlines, arrange schedules, and follow timelines. Time, like money, is something that we can measure, budget, save, and even waste.

English is rich in idioms related to time. These idioms are very useful in business considering time is such a constant concern. In our last episode, we covered many common and useful expressions related to time in general. Today, we’ll look at a few more, particularly ones related to a lack of time and expressing a sense of urgency.

We’ll rejoin Jeff and Claire, two managers who are overseeing the development of a mobile phone app and a new website. Previously, we heard them talking about the design and development of the app. Today, they’re going to focus their discussion on the new website.

Listening Questions

1. Why is the website behind schedule?
2. Which part of the team usually waits to do their work?
3. When do they hope to assemble the website?

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BEP 192 – English Idioms: Time Idioms (Part 1)

Business English, Business English Vocabulary, Business Idioms, Project Management /

Welcome back to Business English Pod. In this lesson, we’re going to take a look at business English idioms related to time.

At work and in business, time is always a concern. We rush to get to the office “on time,” we work hard to finish projects “in time” and we sometimes have to work “overtime” to get it all done. If you’re like most people, you watch the clock and the calendar constantly. It’s hard not to with such busy schedules and tight timelines.

In English, time idioms focus on a few key ideas. We hear the word “time” a lot, as well as the words “clock” and “hour”. Many of the idioms are related to speed, duration, regularity, and how late or early something happens or is finished. We also see a lot of idioms related to time pressure.

In this lesson, we’ll hear a conversation between Jeff and Claire, two project managers who are overseeing the development of a mobile phone application and a new website. We will hear them discuss timelines on different parts of the project and different project teams.

Listening Questions

1. What does Claire say about the designers?
2. What does Jeff say about the writers?
3. Which part of the project is behind schedule?

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BEP 191 – Getting Your Ideas Across in Meetings (3)

Business English, Communication, English for Meetings /

English Meeting Dialogue

This is the third and final part of our Business English Pod series on getting your ideas across in meetings.

Meetings in English are a great opportunity to get your ideas across and influence other people. But doing that is no easy task. You need the right combination of tact, frankness, confidence, and humility. And you need some effective language techniques to manage that combination.

In today’s lesson, we’re going to look at several advanced techniques for expressing your ideas and commenting on other people’s opinions. These include leading into opinions, highlighting consequences, and redirecting a discussion. A lot of these techniques revolve around agreeing and disagreeing. We’ve looked at many of these in the first two parts, and today we’ll continue by learning about strongly agreeing and disagreeing with negative questions.

We’ve been listening to a dialog among four managers who have to find ways of reducing travel and transportation benefits by 15%. They are continuing their debate on how best to achieve this goal. Let’s listen as the chairperson Alison leads the discussion with Stewart, Pat, and Nate.

Listening Questions

1. What idea does Pat believe is easier to sell to employees?
2. What is Stewart’s concern about Pat’s idea?
3. What does Alison suggest doing?

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BEP 190 – Getting Your Ideas Across in Meetings (2)

Business English, Communication, English for Meetings /

English Meetings - Expressing your Ideas 2

This Business English Pod lesson is the second of our three-part series on expressing your ideas clearly and tactfully in meetings.

Meetings are a great opportunity to present your ideas and become engaged in the decision-making process. Meetings often involve open-ended discussion among different types of people. For this reason, there is no easy formula that will guarantee success. Instead, you need to develop a range of skills and techniques that will help you express your ideas clearly and tactfully.

In our last episode, we looked at giving, supporting, and contradicting opinions. In today’s lesson, we’ll cover more techniques of agreeing and disagreeing. We’ll also learn how to change the scope of a meeting, which is an especially important skill for the chairperson.

Last time, we heard four managers – Alison, Stewart, Pat, and Nate – discussing how to reduce travel and transportation benefits. Today we will continue that dialog. The situation becomes a little more heated as the participants express their ideas with more force.

Listening Questions

1. What does the CEO of the company want to focus on?
2. How does Alison respond to Stewart’s ideas?
3. What does Nate think about Stewart’s ideas?

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BEP 189 – Getting Your Ideas Across in Meetings (1)

Business English, Communication, English for Meetings /

English Meeting Phrases

This is the first in a three-part Business English Pod series on getting your ideas across in meetings in english.

Meetings are an important part of most people’s jobs. And doing well in meetings requires very effective communication skills. You need to make sure you are getting your ideas across clearly with the right amount of subtlety and tact. If you do this well, then you will be able to influence people and the direction of the organization you work with.

So, how can you get your ideas across with tact and clarity? That’s what we will look at in this lesson. We’ll cover some important ways of giving opinions of differing strength. And we’ll learn about supporting and contradicting other people’s opinions.

In today’s dialogue, four managers are meeting to discuss ways of saving money on travel expenses. The chair of the meeting is Alison. The other participants are Stewart from sales, Pat from HR, and Nate from marketing. We’ll hear the group express a variety of opinions as they discuss how to cut 15% from the travel budget.

Listening Questions

1. What are three things that Pat mentions could be cut?
2. What does Pat think they should focus on?
3. Why does Stewart disagree with Pat?

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Skills 360 – Telephone English Tips (Part 2)

Business English, Business Skills 360, Customer Service, Telephone English /

Welcome back to the Skills 360 podcast.

Communicating effectively on the phone is an essential skill. And whether you’re talking to a client, a colleague, a supplier, your boss, or a bicycle courier, you need to make sure your purpose and the information is clear. Last week, we focused on your telephone attitude. Today, we’ll look at ways you can make sure information is flowing smoothly and that you are guiding the conversation.

Discussion Questions

1. How much planning do you usually do before an important telephone call?
2. What do you usually do when you don’t understand what someone is trying to say on the telephone?
3. What information do you normally include when you leave a message for someone?

Free Resources: Transcript | Quizzes | PDF Transcript

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Skills 360 – Telephone English Tips (Part 1)

Business English, Business Skills 360, Customer Service, Telephone English /

Welcome back to the Skills 360 podcast.

Today, we’re going to take a look at an activity we do every day: talking on the telephone. We’ll look at how to start the call off on the right note by using a positive attitude, smiling over the phone, being polite, and speaking clearly.

Discussion Questions

1. How do you usually answer the telephone at work?
2. What do you think a good telephone attitude involves?
3. What do you think it is okay to speak informally on the telephone?

Free Resources: Transcript | Quizzes | PDF Transcript

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BEP 188 – Socializing: Hosting a Dinner Party 2

Business English, ESL Podcast, Socializing, Travel /

This is the second in a two-part Business English Pod lesson on hosting visitors. Today, we’re going to look at drawing the evening to a close.

Hosting visitors is a great way to get to know the people you do business with. Sharing a meal and drinks in someone’s home can really help strengthen a relationship. It gives us a chance to get to know people on a more personal level. But at some point, the evening has to end.

In our last episode, we heard Tanya and Mark hosting Tanya’s business colleagues, Grace and Lee. The group sat down to dinner and had very pleasant conversation about their home, family, and the food.

Today we’re going to rejoin this group. They’ve had a lovely evening, but all good things must come to an end. Grace and Lee are going to draw the evening to a close and express their appreciation. We’ll also hear the hosts and guests invite each other to future social events.

Listening Questions

1. Why does Lee say that he and Grace should leave?
2. What does Grace want to do for Tanya and Mark?
3. What does Mark offer to do for Grace and Lee?

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