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BEP 297 – English Idioms for Describing Work Experience (2)

Business English, Business Idioms, Human Resources / December 3, 2016

Welcome back to Business English Pod for today’s lesson on English idioms for describing work experience.

In business, success depends on putting the right people in the right positions. And decisions about who does what often comes down to work experience. Some jobs are too important to give to someone lacking experience. For other jobs, you might want a person with less experience and a fresh approach.

So, whether you’re hiring new staff, delegating tasks, or putting together a project team, you’ll be talking about experience. And English has many useful idioms to describe work experience. In today’s lesson, we’ll learn some of these expressions.

We’ll hear a conversation between three colleagues: Lola, Shane, and Anne. The group has been discussing who to send to the company’s South Korean office. Previously, they have talked about the personality of the different candidates. Now they’re comparing the candidates based on work experience.

Listening Questions

1. Why do Shane and Anne think Douglas wouldn’t be a good choice for the position?
2. What does the group think about Paula as a possible choice?
3. Why would Kendra be a good choice for the post in South Korea?

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BEP 296 – English Idioms for Describing Work Experience (1)

Business English, Business Idioms, Human Resources / November 26, 2016

Welcome back to Business English Pod for today’s lesson on English idioms for describing work experience.

Listening Questions

1. Why do Lola and Anne think Hank might not be a good person for the position?
2. What positive comment does Shane make about Simone?
3. What makes Simone a potentially poor choice for the position?

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925 English – Lesson 6: Talking about your Company

925 English, A2, Business English, English Video, ESL Podcast / November 19, 2016

In our last two lessons, we looked at how to talk about your job and your work. In today’s 925 English lesson, we’re going to learn how to talk about your company.

Any time you talk about your work, you’re probably also going to talk about your company. So what exactly do we talk about? What are the important aspects of your company that might be interesting to people?

925 English is a new series of video English lessons for beginners. 925 English lessons focus on chunks of language and English expressions that you can use in work and business. Each 925 English lesson features English phrases you can use in different situations and advice on why and how we use them in Business English.

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BEP 295 – Business Trip 4: Factory Inspection

Business English, Travel / November 5, 2016

Welcome back to Business English Pod for today’s lesson on conducting a factory inspection in English.

In the global economy, a company might have its headquarters in Germany, but outsource production to China and technical support to India. Or you might find a Korean company that contracts out to one factory in Malaysia and another in Vietnam. In any case, to make the right decision on production facilities, you’ll most likely need to conduct a factory inspection.

So if you’re flying halfway around the world to tour a factory or another facility, what kind of questions should you ask? And how can you make sure the factory is the right fit for your needs? Well, you’ll definitely want to ask questions about quality control to make sure the factory can meet your expectations. You might also ask about production capacity so you know they can handle the work properly. And you might ask about their approach to standards, to make sure they’re in line with your values.

Of course, talk is cheap. You might find a factory manager makes claims that are a bit unbelievable. In these situations, you’ll want to show skepticism, or doubt, and ask for evidence. This is all part of the due diligence necessary to make sure you’re making the right choice.

In today’s dialog, we’ll hear Cam and Vanessa, who work for an American clothing company. They want to find a new production facility, so they’re touring a factory in China. You’ll also hear Chen, a factory manager who’s giving Cam and Vanessa a tour of the facility. Cam and Vanessa want to find out if Chen’s factory is a good fit for their company.

Listening Questions

1. How does Vanessa react to Chen’s claim that they have a .25% defect rate?
2. What important issue does Cam say their company is very serious about?
3. What kind of proof does Vanessa want to see of the factory managers’ training?

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BEP 294 – Business Trip 3: Confidential Discussion

Business English, Communication, Travel / October 29, 2016

Welcome back to Business English Pod for today’s lesson on having a confidential discussion during a business trip.

If you’ve got colleagues or clients in other parts of the world, you probably rely a lot on email and the phone. But meeting in person continues to be important for building relationships and trust, and for discussing important issues. That’s one reason, of course, why the overseas business trip remains important.

And there’s one type of discussion that can be especially difficult: discussing a confidential matter. Perhaps you need to deliver bad news, or share sensitive information or tell someone about an important change. Meeting face-to-face in these types of situations is often the best way to break the news.

So what’s the best way to go about this? Well, to begin, it’s important to set a positive tone to put the other person at ease. Next, you might want to ask him or her how things are going. That can help break the ice, and the other person might actually mention the topic you want to discuss. Once you’ve started this way, you can introduce the sensitive information you want to deliver. And because the information is sensitive, you need to ask for discretion. Finally, depending on the nature of the discussion, you might also have to provide reassurances. After all, after we hear important information, we might wonder how it will impact us.

In today’s dialog, we’ll hear Cam, who works for an American clothing company. He’s visiting the head of the company’s Chinese office, David. The company manufactures some of its clothing in China, and has been considering how to expand their retail activities in Asia. Cam needs to have a confidential discussion with David to share some important news.

Listening Questions

1. How does Cam ask for David’s perspective on the current situation?
2. Cam needs to tell David about a decision regarding retail in China. What point does Cam mention to introduce this decision?
3. How does Cam reassure David near the end of the conversation?

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Skills 360 – How to Sound Credible (Part 2)

Business English, Business Skills 360, Communication / October 15, 2016

Welcome back to the Skills 360 for today’s lesson on how you can sound more credible or believable.

In the last lesson, we looked at what you should say to sound credible. In this lesson, we’re going to take a look at what not to say. In other words, there are some things that can damage your credibility. These are habits or expressions that will make people trust you less, not more.

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Skills 360 – How to Sound Credible (Part 1)

Business English, Business Skills 360, Communication / October 8, 2016

Welcome back to the Skills 360 for today’s lesson on how to sound credible, or believable.

It’s election year in the USA, and you’ve probably been hearing some pretty big talk from the candidates. One of the most glaring problems with so much of these candidates’ statements is that of credibility.

Sounding credible means that people can trust you, and trust what you say. And not just because you tell them to. Sounding credible also means people will respect you and believe you have the competence to get the job done. So, how do you make people believe that? What exactly should you say to sound credible?

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BEP 293 – English Collocations for Implementing a Plan (2)

Business English, English Collocations, English for Meetings, Project Management / October 1, 2016

Welcome back to Business English Pod for today’s lesson on English collocations related to implementing a plan.

Everyone knows that you have to plan for the future. But many “plans” are only that: they are just plans. But a plan is only useful if it leads to action. Or, as a wise man once said: a plan without action is a dream wasted. In order to not waste that dream, we need to implement the plans we create.

In today’s lesson, we’ll hear a discussion about how to implement a marketing plan. And you’ll hear lots of common expressions we use when talking about implementation. These expressions are called “collocations,” which just means a set of words that usually go together. For example, have you heard the expression “put something into action?” That’s a common collocation that means “to implement.” We don’t say “make something into action” or “activate something.” It’s always “put something into action.”

You can learn these natural combinations of words used by native speakers. Studying English collocations will help you sound more natural and expand your active vocabulary. As you listen to today’s dialog, try to catch some of these collocations, and we’ll go over them later in the debrief.

In the dialog, we’ll rejoin Carlos, Viv, Byron, and Marion, who are discussing how to implement a marketing plan. In the last lesson, they talked about some of their online marketing activities. Today, they’re going to talk about some other parts of the plan, including the timeline.

Listening Questions

1. Why does Carlos mention that Marion is a strong writer?
2. What does Carlos say about the importance of the CRM?
3. What does Viv think about the timeline on the CRM activities?

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BEP 292 – English Collocations for Implementing a Plan (1)

Business English, English Collocations, English for Meetings, Project Management / September 24, 2016

Welcome back to Business English Pod for today’s lesson on English collocations related to implementing a plan.

In business, good planning is important, whether you’re talking about a long-term strategy or a short-term project. But a plan itself means nothing without action. It’s not what you decide to do that matters, but what you actually do. And what you actually do with a plan is called “implementation.” Implementing a plan is all about deciding who will do what, and when they will do it.

In this lesson, we’ll listen in on a meeting about how to implement a marketing plan. During the discussion, you’ll hear lots of useful expressions that we call “collocations.” A collocation is a natural combination or group of words. For example, I’ve already used the collocation “to implement a plan.” We don’t say “do a plan” or “activate a plan.” The natural expression is “to implement a plan.”

Native speakers use collocations like this automatically, and you can learn to use them as well. By studying English collocations, you’ll improve your vocabulary and sound more fluent. As you listen to the dialog, try to pick out some of these collocations and we’ll discuss them later in the debrief.

In the dialog, we’ll hear Carlos, Viv, Byron, and Marion. The small company they work for has just had a new marketing plan developed by a consulting company. Now they are meeting to figure out how to implement the plan.

Listening Questions

1. Carlos asks for volunteers on one aspect of the plan. What exactly does he want the volunteers to do?
2. As there’s lot to do on the website, what does Byron need to do as the lead?
3. What is Carlos going to do in three weeks time?

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925 English – Lesson 5: Talking about your Work

925 English, A2, Business English, English Video, ESL Podcast / September 17, 2016

In today’s 925 English lesson, we’re going to learn how to talk about your work.

There are lots of situations where you meet someone new and you want to tell them about your job. Maybe they ask you about it, or you just want to introduce yourself. So how do you do that? Do you just say “I am a salesman” and that’s it? No, you need to say a bit more than that.

925 English is a new series of English video lessons for beginners. 925 English lessons focus on chunks of language and English expressions that you can use in work and business. Each 925 English lesson features English phrases you can use in different situations and advice on why and how we use them in Business English.

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