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Skills 360 – English Interview Tips 1: Preparing for an Interview

Business English, Business Skills 360, ESL Podcast, Job Interview in English / March 22, 2020

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Welcome back to Skills 360 for today’s lesson on how to look at how to prepare for an interview in English.

When I say “prepare,” I’m not talking about making an appointment at the hair salon or picking out a clean shirt. I’m talking about doing some research, anticipating what you’ll be asked, and practicing how to respond. Yeah, I know I’m always going on about preparation, but this time it’s not just a suggestion, it’s essential. If you do it right, you’ll be able to head into the interview feeling relaxed and confident. And that will increase your chances of landing the job.

Now here’s the thing: most interviews cover the same basic territory. Sure, you might get a couple of curveballs, but for the most part you can predict what questions you’ll be asked. And that means you can plan your answers. I don’t mean script your answers. It’s pretty tough to appear authentic and natural while delivering a memorized response. But you can outline your answers and practice your delivery.

So how do we go about doing that? Well, let’s start by talking about how to introduce yourself in an job interview in English. The old “tell me about yourself” question. It’s amazing how many people are thrown by this question, or fumble through an awkward response as they wait for the real interview questions. But first impressions are important! And you need a good answer for “tell me about yourself.”

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BEP 356 – Accounting English: Discussing Taxes (2)

Business English, Business English Vocabulary, English Collocations, Finance and Accounting / March 10, 2020

Welcome back to Business English Pod for today’s lesson on accounting English vocabulary for discussing taxes.

Spring is a busy time for accountants in the U.S. and many other countries. That’s because spring is when corporations and individuals have to file a tax return with the government. It’s our yearly reminder that we don’t get to keep everything we earn.

Of course, those busy accountants aren’t just calculating your revenue and costs. They’re looking for ways to reduce the amount you – or your business – have to pay in tax. And that’s why the chatter around offices and board rooms is all about ways to avoid handing over too much money to the tax man.

Listen to these conversations and you’ll notice many useful expressions. For example, I’ve already used the phrase “file a tax return.” That verb “file” always goes with “return” when we talk about our annual submission to the government. You can learn those words together, as one expression or “collocation.”

A collocation is just a natural combination of words that native English speakers learn as a chunk. With English collocations, we don’t have to go searching for every word in our brain. Instead, we pull out a string of words that matches our intended meaning. Learning these strings of words is more efficient, and will make you sound more natural. As you listen to today’s conversation, try to pick out some of these collocations and we’ll discuss them later in the debrief.

In the dialog, we’ll continue with a conversation about the tax situation of a company called Brando Equipment. Christie has been giving an update to two senior managers: Glen and Ivana. Last time, Christie gave them an overall picture of the tax situation, and today she’s providing more detail.

Listening Questions

1. What does Christie say is one factor that increased their reported income?
2. What helped reduce the company’s reported income by about $50,000?
3. What important issue does Ivana want to discuss in more detail at the end of the dialog?”

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BEP 355 – Accounting English: Discussing Taxes (1)

Business English, Business English Vocabulary, English Collocations, Finance and Accounting / March 1, 2020

Welcome back to Business English Pod for today’s lesson on accounting English for discussing taxes.

There’s an old saying in English that “nothing is certain except death and taxes.” But, although taxes are certain, the exact amount you have to pay isn’t. Just ask any accountant. For both companies and individuals, there are all sorts of ways to lower your tax bill. And a lower tax bill means more money in our pockets, or in our shareholders pockets. For this reason, tax is a popular topic of discussion, especially in the spring when most taxes are due.

In this accounting English lesson, we’ll listen to three managers at Brando Equipment discuss their tax situation. During the conversation, the managers use a lot of common expressions related to taxes. We call these expressions “collocations.” A collocation is just a group of words that go together naturally.

Some English collocations, such as “take a chance,” are widely used. But many collocations are particular to a certain field of work or topic. And to work in that field or discuss that topic, you need to know these special expressions. When it comes to taxes, for example, you need to know that we use the verb “file” with “taxes” to talk about our yearly report to the government. Learning collocations like this in different fields will develop your vocabulary and help you sound more natural.

In the dialog, we’ll hear Christie, Glen, and Ivana discuss the tax situation at Brando Equipment, a subsidiary their company has recently purchased. Glen and Ivana are corporate managers, while Christie is an accountant. The three colleagues use many English collocations and vocabulary specific to taxes as they talk about how much tax Brando Equipment owes.

Listening Questions

1. What does Ivana hope that they finish by the 30th of the month?
2. Near the start of the conversation, what does Christie say is higher than they anticipated?
3. What key piece of information does Glen want to know?

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Business English News 43 – Climate Change

Business English, Business English Vocabulary, Business News, ESL Podcast / February 18, 2020

Change is a constant, and the earth’s climate has never been perfectly stable. But in recent years the pace of climate change has accelerated to the point of crisis. Scientists around the world are sounding the alarm, and more and more people and institutions are realizing that drastic times require drastic measures. Business is not immune. According to the New York Times:

The Carbon Disclosure Project analyzed submissions from 215 of the world’s 500 biggest corporations. They found that these companies faced roughly $1 trillion in potential costs related to climate change in the decades ahead, unless they took proactive steps to prepare. By the companies’ own estimates, the bulk of those financial risks could start to materialize in the next five years or so.

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BEP 354 – Business English Coaching 3: Reviewing Progress

Advanced, Business English, Human Resources, Training / February 9, 2020

Welcome back to Business English Pod for today’s lesson on reviewing progress in a coaching program.

Do you set goals for yourself? More than likely, right. And this is something we hear a lot about, especially in the New Year. Setting goals is a fundamental part of success. And if you are in a coaching role, you have probably helped other people set goals for themselves. But the real work isn’t in setting the goals; it’s in following through and putting energy into meeting these goals.

And as someone’s coach, your work isn’t done once you help someone decide on some objectives. The next step is following up, which typically means sitting down with the person you’re coaching to review progress. You ask them how things have been going, and listen as they describe what they’ve done. But sometimes, the person hasn’t really followed through. What then?

That’s when you prove your value by holding the person accountable. And that might include reinforcing your company’s values, as you try to hold the person to their commitments. Of course, the person might have encountered barriers, which you can ask about and discuss. Still, those barriers shouldn’t serve as excuses, and you may have to push the person a bit to reach their potential. And, of course, a good coach remains supportive throughout this kind of process.

In today’s dialog, we’ll continue listening to a conversation between two lawyers, Marion and Rachel. Marion has been coaching Rachel as she adapts to her new job as a young attorney. They’ve discussed some of the problems Rachel faces, and set some goals. Now Marion is following up and reviewing progress toward those goals.

Listening Questions

1. What does Marion say when Rachel blames Jeff for some problems?
2. What barrier does Rachel identify to improving her profile and network?
3. After challenging Rachel to do better, what does Marion offer?

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BEP 353 – Business English Coaching 2: Setting Goals

Advanced, Business English, Human Resources, Training / January 29, 2020

Welcome back to Business English Pod for today’s lesson on setting goals during a coaching session.

You’ve probably heard that an important part of coaching is listening and showing empathy. A good coach tries hard to understand the person he or she is trying to coach. That helps build trust, which creates a constructive relationship. But what is that relationship for? What kind of work does that trust allow?

Once you build a good relationship as a coach, then you can start talking about improvements. After all, coaches don’t exist just to hear about people’s problems. Their whole purpose is to help people get better. And a big part of getting better is setting goals, which is something a good coach can help with.

So how do we work with someone on their goals? Well, that might start with asking about their motivation. After all, goals have to be directed at something. If someone’s motivated by the idea of getting a promotion, then the goals have to relate to that. And that underlines the fact that they are the other person’s goals. We don’t set goals for them. We ask them about their goals. Then we can help them break their goals into smaller objectives.

Of course, another important role of a coach is to give encouragement. So when we help someone set goals, we are in a good position to show confidence in their ability to meet them. And finally, we might ask them about their next steps. That is, what are the concrete activities that the person will take as she tries to accomplish her goals?

In today’s dialog, we’ll rejoin two lawyers: Marion and Rachel. Marion has been coaching Rachel as she learns how to be a better lawyer. In the previous lesson, we heard Marion trying to figure out Rachel’s challenges. Now we’ll hear her help Rachel set some goals.

Listening Questions

1. What does Marion ask Rachel about at the start of the conversation?
2. What short-term objective does Rachel identify for herself?
3. What does Marion say she is “sure about” and has “no doubt about?”

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BEP 352 – Business English Coaching 1: Needs Analysis

Business English, Human Resources, Management English, Training / January 19, 2020

Welcome back to Business English Pod for today’s lesson on English for coaching.

Everyone understands the importance of a good coach in sports, but what about a good coach at work? In fact, coaching is an important part of every manager’s job. Managing people isn’t just about telling them what to do and how to do it. A good manager helps employees develop and reach their full potential, just like in sports. And that requires an open and constructive coaching relationship.

Coaching involves an ongoing dialog between you and the employee. Together you’ll assess the situation, set goals, monitor those goals, and adjust your activities and objectives as you go along. Yes, I said “together.” The 21st century manager isn’t the same as the 1980s manager. The relationship is different. You have to be the boss without being bossy. You need to maintain your authority and the employee’s autonomy at the same time. That’s a fine line to walk.

Coaching often begins with a needs analysis. That is, you’re meeting with an employee to figure out what is working well, what’s not working at all, and what can be improved. That conversation will involve a lot of open-ended questions. It will also involve showing empathy, which is an important part of leadership.

When you talk about the employee’s performance, it’s important to give very specific examples of behavior. It’s also important to ask for their perspective on those behaviors. Ultimately, you want to get the employee to agree about what his or her challenges are. Only then can you move on to talk about solutions.

In today’s dialog, we’ll hear Marion, an experienced lawyer, coaching a younger lawyer named Rachel. Marion and Rachel are having an open discussion about Rachel’s performance, and trying to establish what her needs might be.

Listening Questions

1. Why does Marion mention her own experience at her first job?
2. What example of Rachel’s performance does Marion bring up for discussion?
3. After assessing the problem, what does Marion ask Rachel at the end of the conversation?

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925 English Lesson 32 – How to Generalize in English

925 English, A2, Business English, English Video, ESL Podcast / January 7, 2020

YouTube video

In today’s 925 English video lesson, we’re going to learn how to make generalizations in English.

Don’t you hate it when people say things like “Americans are rude?” I mean, not all Americans are rude. And people in other countries are rude too. It’s simply not helpful to say something is true of a whole group of people. When it’s negative like that, it feels wrong.

But it can be helpful to describe a group of people, as long as we are clear that it’s not everyone we’re talking about. We call this a “generalization.” For example, “many of my friends work in finance.” I’m making a generalization about my friends. And it doesn’t have to be people. If I say “most of our online sales come from Europe,” I’m generalizing about sales.

925 English video lessons for beginners (CEFR level A2). With 925 English videos you can learn business English phrases for work.

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Skills 360 – How to Get a Year-End Bonus (2)

Business English, Business Skills 360, Human Resources / December 11, 2019

Welcome back to Business English Skills 360 for today’s lesson on how to make sure you get a great year-end bonus.

When I say “bonus,” I’m not talking about a Christmas card from the boss with a $20 gift certificate for Starbucks. I’m not talking about tokens of appreciation. I’m talking about a nice fat year-end bonus that says your employer believes you’re worth investing in.

In our last lesson, I talked about how to demonstrate your value through your approach to work. Today, I want to focus not just on your approach, but on the work itself. When all is said and done, it’s your performance that will be valued above all else. So how can you show that?

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Skills 360 – How to Get a Year-End Bonus (1)

Business English, Business Skills 360, ESL Podcast, Human Resources / November 30, 2019

Welcome back to Business English Skills 360 for today’s lesson on how to secure a great year-end bonus.

We all know that money’s not the only workplace incentive, but it sure is an effective one. Nothing beats a nice cheque at the end of the year to say “thanks for all the hard work.” That bonus can help us enjoy the holiday season more, and feel better about heading back to the office when the holiday is over.

So, how can you make sure you get that bonus? Or how can you increase the size of your bonus? Well, first of all, if you just started thinking about this now, you might be out of luck. You can’t just suck up to your boss in December and expect to be rewarded. If you’re looking for an easy workaround to hard work, I’m sorry to disappoint you.

And if you think that you deserve a bonus because you showed up on time every day and never ducked out early, then think again. If you make hamburgers at McDonalds, then your employer pays you for your time, in the form of a wage. But in professional settings, where people earn salaries, it’s not your time that your employer pays for. It’s your value.

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