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BEP 420 – English for Logistics 1: Transport Modes and Incoterms

BEP 420 LESSON - English for Logistics and Supply Chain 1

Welcome back to Business English Pod for the first lesson in our new series on English for logistics. In this lesson, we’re going to focus on discussing modes of transport and shipping options.

In international business, products rarely stay in one place for long. They move between suppliers, warehouses, ports, and customers across different countries and time zones. To manage all this successfully, we need to learn the language of logistics.

Discussing logistics effectively starts with understanding and using key logistics vocabulary. This includes terms related to shipping schedules, transport arrangements, documentation, and responsibilities. If we’re comfortable with the language, we can discuss plans clearly and confidently in real business situations.

For starters, there are several basic logistics terms that everyone should know. From there, you can talk about different transport modes and incoterms, which define responsibilities of different players in the movement of goods. And as we plan and negotiate, it’s useful to be able to state your priorities.

In today’s dialog, we’ll join a conversation between Cam and Anna. Cam is a production manager with Boston Vintage, an American clothing company with manufacturing in eastern Europe. Anna is a logistics manager with Global Freight Express. Anna has been hired to help Boston Vintage with its complex logistics needs.

Listening Questions

1. What are the different “modes” of transport that Cam and Anna discuss?
2. In deciding on how to move products from Europe to the US, what is Cam’s priority consideration?
3. What abbreviations are used to talk about the responsibilities of buyers and sellers in shipping?

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Meeting Essentials eBook – New Edition

Learn business English for meetings with our new Meeting Essentials eBook.

Business English Meeting Essentials

We’re pleased to announce the 3rd edition of our Meeting Essentials eBook, with updated lessons and audio.

If you use English in meetings, this eBook will help you communicate more clearly and confidently. Meeting Essentials is an 11-unit audio eBook that teaches the key language you need for a wide range of meeting situations, from informal team discussions to formal business meetings.

You’ll learn how to express opinions, agree and disagree, make suggestions, and clarify ideas. The course also covers how to run meetings effectively, including starting the meeting, managing the discussion, dealing with interruptions, and closing with clear action points.

Each lesson features realistic dialogs, clear explanations, and practical language you can apply immediately in the workplace. The 3rd edition includes updated content, new explanations, and newly produced audio recordings available in PDF and MP3 format.

All eBooks are included with premium membership, or you can purchase the eBook for $15.95.

Presentation Essentials eBook – New Edition Now Available

We’re excited to announce the 3rd edition of our Presentation Essentials eBook, now with updated lessons and new audio.

English Presentation Essentials eBook

If you need to present in English, this eBook will help you build the language and skills you need to present with confidence. Presentation Essentials is an 8-unit audio eBook designed to help you communicate clearly, confidently, and effectively in English presentations.

The lessons cover the full presentation process. You’ll learn how to open and structure your business English presentation, use clear signposting language, and guide your audience through your ideas. You’ll also develop language for describing charts and trends, explaining data, and highlighting key trends.

In the final units, we focus on finishing off your presentation and handling questions. You’ll learn how to summarize your message, deliver a clear call to action, and manage the Q&A session.

Each lesson includes realistic dialogs, clear explanations, and practice activities, along with downloadable PDF transcripts and MP3 listening files.

All eBooks are included with premium membership, or you can purchase the eBook for $15.95.

BEP 116c – Charts and Trends 3: Analyzing Trends

BEP 116c - English Presentation: Charts and Trends 3

Welcome back to Business English Pod for today’s lesson on analyzing trends during a presentation in English.

Business is a game of numbers. And whether you’re in marketing, finance, sales, or operations, you have different metrics that tell you whether you’re successful. Read any business report, and you’ll see these metrics presented in charts and graphs.

But charts and graphs aren’t enough on their own. Sure, you can use them to present a snapshot of the current state. And you can show how different numbers have gone up or down relative to other numbers. But so what? The numbers are only useful if we can analyze them, learn from them, and make better decisions with them.

When you analyze trends in a presentation, it’s a good idea to clearly state your approach from the beginning. Then you can do things like describe the rate of change and speculate about future developments. You might also make specific predictions about what will happen and raise people’s awareness of possible future trends.

In today’s dialog, we’ll rejoin a presentation at a mobile company called Ambient. A director named Pat has been presenting results for sales and market share. Now Pat is digging deeper and analyzing the company’s performance on one key metric: revenue per unit, or RPU.

Listening Questions

1. What is Pat going to compare in his approach to analyzing trends?
2. What does Pat predict about his company’s “RPU” in the future?
3. What possible future trend does Pat warn about at the end of the dialog?

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BEP 115c – Charts and Trends 2: Describing Trends

BEP 115c - English Presentation Charts and Trends 2: Describing Trends

Welcome back to Business English Pod for today’s lesson on describing trends during a presentation in English.

Every great presentation has two things: good content and skilled delivery. These aren’t separate features. The content becomes good through skilled delivery. And skilled delivery means bringing the content alive, rather than just reading from a slide deck.

This marriage of content and delivery is especially important with charts and graphs. Many people know that visuals can enhance a presentation. But we’ve all had the experience of seeing a graph that’s so confusing that we come away feeling we know less, not more. So as a good presenter, you need to tell the graph’s story.

A graph’s story is all about change. Or lack of change. When we are presenting a graph, it’s always good to begin by introducing the theme, so people know what they’re looking at. Then we can bring people’s attention to specific parts of the graph. And we might describe how things are decreasing, staying the same, or increasing.

In today’s dialog, we’ll rejoin a presentation from Pat, a director with a mobile phone company called Ambient. Pat is giving a presentation to his sales team about market share. He’s talking about their own company as well as the competition, describing the trends in market share.

Listening Questions

1. What does Pat say is the theme of the chart that he’s showing?
2. Which company’s market share decreased in 2007?
3. What does Pat say about the market share of all the smaller competitors in recent quarters?

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Business English News 61 – Data Centers

Business English News 61 LESSON - Data Centers

In this Business English News lesson on data centers, we look at business English vocabulary related to energy supply and tech.

AI seemed relatively uncontroversial when it was limited to simple functions in your toothbrush or car. But then, in 2022, ChatGPT made an enormous splash, signaling the commercialization of generative AI. Since then, there’s been a rapid proliferation of new tools. And the popularity of these tools has necessitated massive infrastructure to support all this computing power.

The energy demand is huge. In 2024, U.S. data centers used 183 terawatt-hours of electricity – more than 4% of all U.S. power usage. A single large AI data center can use as much electricity as 100,000 homes in a year. Bigger ones under construction may use twenty times more. This growing demand puts pressure on local power grids and can lead to increased energy costs.

They also need large amounts of water to keep their machines cool, which can strain local water supplies. Yet companies are not required to fully report their energy or water use.

As concerns grow about higher bills, water shortages, and climate change, companies promise cleaner energy and better technology. Still, experts warn that AI’s energy use may grow faster than these improvements.

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BEP 103c – English Presentations Charts and Trends 1: Visuals

BEP 103c LESSON - Presenting Charts and Trends 1: Visuals

Welcome back to Business English Pod for today’s lesson on using visuals and describing charts and trends in an English presentation.

We’ve all sat through boring presentations, with PowerPoints that are just slide after slide of too much text. If all you’re doing is reading off your slides, then why do a presentation at all? And if your audience falls asleep, then you’ve effectively communicated nothing.

If you really want to grab people’s attention, you use visuals. That could mean not just pictures, but graphs and charts. There’s no better way to represent data than with graphs. But the graph doesn’t do all the work for you. You still need to give it life and make it a seamless part of your overall presentation.

The first thing you might do is introduce the point you want to make, before you use the visual. And remember that your audience might have some understanding of the topic already, so you should acknowledge that. And you can make it dramatic by using foreshadowing and highlighting important points. And just like in any presentation, it’s good to use clear transitions between points and slides.

In today’s dialog, we’ll hear a presentation from Pat, a director with a cell, or mobile phone manufacturer called Ambient. He’s presenting to the company’s sales team about how they’ve regained market share after a rough couple of years. We will hear how Pat uses visuals to enhance his presentation.

Listening Questions

1. At the start of his presentation, what does Pat say they will focus on?
2. When talking about the company called Sirus, what does Pat “draw people’s attention” to?
3. What does Pat say to transition to showing information about Ambient?

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Skills 360 – Developing Good Habits (2)

Business English 360 - Developing Good Habits 2

Welcome back to the Business English Skills 360 podcast as we look at how you can help others to develop good habits at work.

Making and breaking your own habits is hard enough. But as a manager or leader, how can you make or break habits in other people? I mean, how can you make sure your employees have good habits? Well, here’s the sad truth: you can’t make people change. But you can create the conditions that foster good habits and disincentivize bad habits.

One thing to be mindful of from the outset is the difference between habits and simple compliance. I mean, do you want people to do something only if and when their boss is watching? Or do you want that behavior to be automatic, something that the employee does because that’s just how things work in your company. In other words: how things work in your culture, which includes people’s shared habits.

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Skills 360 – Developing Good Habits (1)

Business English 360 - Developing Good Habits 1

Welcome back to the Business English Skills 360 podcast as we look at how to develop good habits for success at work.

The start of a new year feels like the right time to make big resolutions, or promises to yourself. You’re going to call people back promptly. You’re going to keep a tidy desktop. You’re going to stop reading new emails as soon as they come in. You’re going to manage your time better. It sure feels great to make these resolutions. But what doesn’t feel great is the realization in February that you haven’t made good on any of your promises.

In most cases, the problem is that people intuitively believe that setting a goal or making a resolution is enough. But it’s not. Setting a goal without looking at the systems that support specific habits or behaviors is useless. Intention isn’t enough. You need to break down what happens around habits, both good and bad, and create the right conditions for the right behaviors.

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BEP 81c – Meeting English: Action Points and Wrapping Up

BEP 81c - Meeting English: Action Points and Wrapping Up

Welcome back to Business English Pod for today’s lesson on finishing a meeting in English. We’ll learn how to summarize action points and wrap up the meeting.

A well-run meeting can be productive and useful. But a poorly run meeting can leave everyone feeling like their time has been wasted. And one of the big differences between good and bad meetings is how they end.

A good meeting doesn’t slowly run out of energy. Instead, there’s a clear ending to it. And people come out of the meeting with a strong sense of purpose and a clear idea of what they need to do. Without a sense of purpose, people might feel like the meeting generated a lot of discussion but nothing more.

Giving a strong finish to a meeting isn’t actually that hard to do. First off, you need to be clear that the meeting is about to end. That gives people a chance to collect their thoughts. Next, you can summarize the action points and assign tasks. You may also want to emphasize how important they are to give some extra motivation. Then you can wrap up the meeting with some closing thoughts.

In today’s dialog, we’ll join a meeting at a bank. The team has been discussing some recent issues and future plans. You will hear Lisa provide a strong finish to the meeting with James, Bryan, Charles, and Cecilia.

Listening Questions

1. What question does Lisa ask the group before stating the action items?
2. What does Lisa emphasize about James planned action?
3. What does Lisa say to officially end the meeting?

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