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Skills 360 – Advanced Interview Skills for Effective Hiring (2)

Business English, Business Skills 360, Human Resources, Job Interview in English /

Skills 360 - Advanced English Interview Skills 2

Welcome back to the Business English Skills 360 podcast as we continue our look at advanced interview skills for interviewing and hiring the right people.

Effective interviewing is essential for finding the right candidate. That’s not just someone with the right qualifications but also the right mindset and skills for long-term success. Beyond education and experience, advanced interviewing techniques can help identify critical thinking, problem-solving ability, and workplace compatibility.

Spotlight on Critical Thinking
Critical thinking is a vital 21st-century skill that isn’t always listed in job descriptions. It involves analyzing, evaluating, and making logical inferences – all crucial in today’s fast-paced work environments. To assess this, use scenario-based questions tailored to the role. For instance, ask: “You are tasked with creating a low-budget marketing campaign. What steps would you take to ensure its success?” Such questions delve deeper than generic prompts, revealing a candidate’s thought process and creativity.

Challenge-Specific Questions
Understanding how candidates handle challenges is key to gauging their suitability. Ask direct questions about common role-specific difficulties. For example: “This role involves tight deadlines. How do you manage pressure?” Responses can reveal practical strategies and resilience.

Workplace Compatibility
Discuss workplace setups—whether hybrid, remote, or in-office—and ask how candidates thrive in these environments. Instead of a simple yes/no question about preferences, explore strategies they’ve used to succeed in similar settings. This helps you understand whether they’ll adapt to your unique work culture.

Long-Term Goals
Assessing a candidate’s career aspirations ensures alignment between their goals and the role. Questions like “Where do you see yourself in five years?” can clarify whether the position supports their professional journey.

With rising costs, fierce competition, and high turnover, effective interviewing is more critical than ever. By evaluating critical thinking, adaptability, and alignment with your workplace, you’ll make informed hiring decisions that benefit both the candidate and your company.

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Video Vocab 54 – Artificial Intelligence

YouTube video

In this lesson, we’ll look at business English vocabulary related to artificial intelligence or AI.

AI includes machine learning, which may rely on neural nets for deep learning and use complex algorithms. AI also includes autonomous applications and machines such as bots, which use natural language processing for interaction.

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In addition to the above lesson, your free trial will give you access to the lesson materials for the lessons listed below.

925 English Lesson 35 – Answering the Phone

YouTube video

In this 925 English lesson, we’re going to learn some expressions for answering the phone in English.

Using the telephone is an important part of business. But the way we communicate is a little different from in-person conversations. We have some special expressions we use to answer the phone, ask for clarification, and get a callback.

At the start of a phone call, it’s a good idea to make sure the other person knows who you are. You can identify yourself in a few different ways. Besides saying “my name is,” we often use the expression “this is” before our name. But don’t try to use this expression in person. I only say “this is Tim” when I’m talking on the phone.

925 English is a new series of English videos for beginners (CEFR level A2). With 925 English you can learn business English expressions for work.

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In addition to the above lesson, your free trial will give you access to the lesson materials for the lessons listed below.

Skills 360 – Socializing: Meeting New People

English for Socializing - Meeting New People (1)

Welcome back to the Skills 360 podcast for today’s lesson on socializing and meeting new people.

For some, meeting new people seems to come very naturally. But for most of us, it can be a bit awkward, or intimidating, to walk into a room full of strangers and try to strike up a conversation. Knowing that it’s important to network doesn’t make it easy. And with the return to some sort of normalcy in many countries, there’s even more pressure to beef up our social skills. So where to start?

In this Business English Skills 360 lesson, we’ll look at five ways to boost your confidence and make socializing in English more comfortable:

1. Change your mindset
2. Ask questions
3. Find common areas of interest
4. Make it easy to participate in the conversation
5. Be genuine

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In addition to the above lesson, your free trial will give you access to the lesson materials for the lessons listed below.

BEP 391 – Project Management: Scoping a Project

BEP 391 - Project Management English: Scoping a Project 1

Welcome back to Business English Pod for today’s lesson on how to scope a project. This is the first of a pair of lessons on project management and scoping new work for a client.

So what does it mean to “scope” a project? We use this word “scope” to describe what’s included and what’s not included in a project or agreement. So when we “scope” something, we’re asking questions and trying to understand what’s involved in a project.

There are many obvious questions you might ask when scoping new work. But you’ll likely find yourself having to educate the client about technical issues and costs. You may have to dig deep into assumptions and address client concerns. And you may have to present different solutions for the client to consider. In this way, scoping isn’t just about asking for simple project details. It’s both factual and relational.

In today’s dialog, we’ll listen to Jill, a software developer, talk with Ivan. Ivan works for a large retailer that wants to make significant changes to their HR software. Jill is asking questions to try to understand the company’s wants and needs so she can scope the project and put together a proposal.

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In addition to the above lesson, your free trial will give you access to the lesson materials for the lessons listed below.

BEP 359 – Video Conference Meetings

Business English BEP 359 - Virtual Teams 1: Video Conference Meetings

Welcome back to Business English Pod for this lesson on English for video conference meetings.

The business world has seen an explosion in video conferencing in English. With tools like Zoom and Microsoft Teams, more and more people are working from home. And more and more meetings are happening virtually instead of in-person. Staff meetings, client meetings, project meetings, even social functions are happening online.

This shift in how we work in virtual teams brings many new challenges. And if you’re leading a team, or managing a group, or facilitating a meeting, you need a new set of skills in addition to the ones you already have. You have to manage the group in different ways, and manage the technology effectively.

This all begins with establishing ground rules at the start of a meeting. You’ll also want to provide clear advice on how to use different meeting software. And you might also have to interrupt the meeting to deal with sound or video problems.

Interacting in virtual meetings feels different. It doesn’t flow the same as a face-to-face meeting, so you might find yourself asking people to take turns, or trying to facilitate open discussion.

In today’s dialog, we’ll listen to a weekly check-in meeting at a business consulting firm. The meeting is being led by Heather, a skilled and experienced manager. We’ll also hear Dave, Cathy, and Adam, three members of her team. During the check-in, Heather has to juggle the technology and the people.

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BEP 289 – Job Interviews: Talking about Experience

BEP 289 - English for Job Interviews: Discussing Previous Experience

Welcome back to Business English Pod for this lesson on talking about your work experience during a job interview in English.

An interview in english might just be one of the most stressful experiences in our working lives. The stakes are high, because there’s a job on the line. And it’s our one and only shot to show people why they should choose us over all the other applicants.

So how do you convince someone you’re the best candidate? Well, you need to answer their questions, of course. But you also need to look behind the questions to see what the interviewer is trying to learn about you. And you need to take the questions as opportunities to impress.

Fortunately, there are techniques and language you can learn to help you make a great impression. You can highlight transferable learning from your previous experience. You can also highlight accomplishments and their impact as well as describing your personality. And finally, you can show why you want to work for the company. In today’s lesson, we’ll learn how to use these techniques in a job interview.

In the dialog, you’ll hear Ryan, who’s interviewing in English for a job at a large software company. Two managers from the company – Sandra and Victor – are asking questions about Ryan’s experience and personality.

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In addition to the above lesson, your free trial will give you access to the lesson materials for the lessons listed below.

BEP 327 – Expressing Opinions

BEP 327 - Expressing Opinions in Business English

Welcome back to Business English Pod for this lesson on expressing opinions in English.

Imagine you’re in a difficult meeting where everyone is disagreeing. Tension is high. And the boss turns to you and says “so what do you think?” In this situation, you need to express your opinion. But giving an opinion isn’t always easy, as you surely know. You’ve got to say it the right way.

But the right way has changed a bit. Ten to fifteen years ago business meetings were often quite formal. But many business English meetings today tend to be more informal. And you can see this change in the different ways of expressing your opinion in English. Sometimes we need to be cautious, while at other times we might want to be more direct or stronger. And there’s still a difference between giving opinions in a group setting and speaking informally.

When we want to be informal, we are often more direct. We say exactly what we think. But when we’re being formal or cautious, we tend to add words and expressions to soften our opinions. We also use words like “might” and “could” instead of “must” and “should.” Overall, we try not to sound too strong or direct.

In today’s dialog, we’ll hear a conversation between Kerry, Nick, Gregory, and Lola. Their company hired a freelance writer to do some work, but the writer hasn’t communicated with them lately. Kerry is asking the group for their opinions about what they should do.

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In addition to the above lesson, your free trial will give you access to the lesson materials for the lessons listed below.

Skills 360 – Advanced Interview Skills for Effective Hiring (1)

Business English, Business Skills 360, Human Resources, Job Interview in English /

Advanced English Interview Skills (1)

Welcome back to the Business English Skills 360 podcast as we look at advanced interview skills for interviewing and hiring the best staff.

Interviewing effectively is a skill that goes beyond asking common questions – it’s about uncovering the ideal candidate who fits both the role and the organization’s culture. Here’s how to elevate your interviewing game.

Start with Fit
Interviewing isn’t just about verifying skills; it’s about evaluating fit. A candidate may have the right experience but still might not align with your company’s values, mission, or work style. Frame your questions around this concept. For instance, “Can you describe a workplace where you felt most productive?” helps identify if their preferences match your environment.

Values Matter
Understanding a candidate’s values is key to predicting how they’ll integrate into the team. Ask open-ended questions like, “What motivates you most in your work?” or “What does success look like to you?” Such questions provide deeper insights into their core drivers and compatibility with your organization’s culture.

Assess Soft Skills During the Interview
Strong soft skills such as communication, collaboration, and problem-solving often make the difference in team performance. Use the interview to dig deeper: ask candidates to share examples of handling conflicts or overcoming challenges. Observe their responses for clarity, tone, and adaptability. This will help you gauge their interpersonal and emotional intelligence.

Build Rapport without Bias
Creating a comfortable environment helps candidates show their true selves. Begin with job-related small talk, avoiding potentially sensitive topics like family or health. Remember, rapport shouldn’t overshadow diversity. A hiring panel with varied perspectives can provide valuable insights and help counter biases.

Adopt Fair Practices
Blind screening of resumes and consistent, structured interview questions can mitigate bias and ensure objectivity. This approach prioritizes finding the most qualified candidate rather than the one who interviews most smoothly.

Ultimately, an effective interview isn’t about who you personally like most – it’s about finding evidence of alignment with the job, the team, and the company. Perfecting your interviewing strategy is the foundation of successful hiring.

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BEP 39c – English for Project Management: Reporting on Progress

Business English, Intermediate English, Project Management /

BEP 39c - Project Management English: Reporting on Progress

Welcome back to Business English Pod for today’s lesson on reporting on the progress of a project.

Project management isn’t just for people who consider themselves a “project manager.” No matter what kind of work you do, you’ll likely have to lead or participate in some kind of project. And if you are a project manager, then today’s lesson is particularly important.

Reporting on progress can happen in various settings, ranging from formal meetings with stakeholders to more casual interactions, like a quick chat at the water cooler or over a coffee. While the tone and format may differ, the core principles remain the same. Effective communication in these moments is crucial to keep everyone aligned and ensure no details slip through the cracks.

For example, you’ll likely want to ask for an update and confirm key details. You’ll also have to identify follow-up actions, assign responsibility, and establish clear deadlines. Ultimately, strong reporting and follow-up skills are essential to fostering accountability and driving projects to successful completion.

In this lesson, we’ll hear a project manager named Rudi giving updates to his boss, Wolfgang. They work for a company that maintains and modifies jetways, the bridges that connect airplanes to the airport gates. They’ve been working on a project to modify jetways at an airport for a large type of plane called an A380.

Listening Questions

1. How does Wolfgang respond to the possible problem that Joe has identified?
2. What actions does Wolfgang ask Rudi to take after he mentions Joe’s solution?
3. After they discuss costs and budget, what topic does Wolfgang ask about near the end of the conversation?

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