In this lesson on telephone skills, we look at how to handle an enquiry about the delivery of an order.
Making sure that orders are made and delivered on time is an essential part of international business, and a lot of the monitoring is done by phone. So, in this episode we’re going to look at ways to check on the progress of an order over the telephone.
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Lesson Content: Podcast | Study Notes | Online Quizzes | PhraseCast | NEW Lesson Module
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From Bogotá,
Oswaldo Morales
“It looks like everything is on track” could be interpreted as “no, you’re mistaken, there is no glitch”
@Niclas
Yes, you could interpret it this way if you used the phrase to respond to someone who is questioning whether a shipment will arrive according to schedule. However, the meaning of “on track” is always: progressing according to schedule.
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