BEP 150 – Trabalho em equipes multiculturais (Papel 2)

This is the the second of a two-part Business English Pod series on working in multicultural teams.

Nos dias de hoje, working with people from different cultures is quite common. You might be meeting with colleagues in another country or on another continent. Business practices vary all over the world. Some cultures are more formal than others. Some have distinct customs regarding greetings, gender roles, and food. So it’s helpful to know as much as possible about other business cultures before you meet your team.

But even if you’ve done your research carefully, problems can still arise, especially in face-to-face meetings. There can be miscommunications, points that need clarification, and different ideas of what’s acceptable in a business environment.

Hoje, we’ll look at issues like slang and idioms, concepts of time, forms of address, and misunderstandings due to culture. We’ll also discuss opening interactions and explaining different business customs.

No último episódio, we met Cao Ming a U.S.-based manager at a multinational company. Originally from China, Ming has worked in New York for many years and is now headed to Brazil where he’ll lead a research team. He did some background reading and discussed Brazilian culture with a colleague before he left. Agora, he’s heading his first meeting with his new Brazilian team.

Perguntas de escuta

1. What are two idioms Ming needs to explain?
2. What suggestion does Carla make at the beginning of the meeting?
3. Why does Felipe mispronounce Ming’s name?

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BEP 149 – Trabalho em equipes multiculturais (Papel 1)

This is the first in a two-part Business English Pod series on working in multicultural teams.

No mundo de hoje, it’s common to work with people from different cultures. And since effective business depends on clear communication, it’s important to consider different aspects of culture. Your colleagues may do business differently than you do. Então, knowing more about intercultural communication can help your work go more smoothly and avoid any misunderstandings.

Neste episódio, we’ll go over some points to consider for working in a multicultural team. We’ll look at general business culture, specific business customs, levels of formality, and local cultural awareness. And since food is often served in business settings, we’ll talk about that, too.

We’ll be listening to, a manager at a biotechnology company based in the United States. Although Ming is originally from China, he has worked for many years at the head office in New York and is now heading to Brazil to manage a team of international researchers. Neste episódio, Ming is preparing for his trip by talking to a colleague, Tânia, who lived and worked in Brazil for 3 anos.

Perguntas de escuta:

1. What has Ming heard about Curitiba?
2. What does Tanya say about relationships in Brazil?
3. What honorary title does Ming ask about?

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BEP 148 – Como pedir um aumento de salário (2)

Esta é a segunda de duas partes Business English Pod series on how to ask for a pay raise.

Asking for a pay raise is a two-step process. Before any discussion of compensation begins, it’s important to state your case and demonstrate why you deserve a raise. Let your boss know of your achievements and your value to the company.

The second part involves negotiating. This is the time to start talking about specific numbers and benefits, but it must be handled diplomatically. You’ll need to outline what you want, acknowledge the other party’s concerns and bargain for the best deal.

No último episódio, we listened to Ryan, a salesman at an industrial supply company called Pylon, present his case to his boss, Jacob. Ryan pointed out that his relationship with Alliance Builders brought in more sales overall. He also took on some web design work in addition to his sales duties. Agora, Ryan and Jacob are ready to start negotiating Ryan’s compensation.

Perguntas de audição

1. How much does Ryan think he should receive for the web design work? Why?
2. Why can’t Jacob give Ryan the amount of money he wants?
3. What do Jacob and Ryan agree to in regard to Alliance Builders?

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BEP 147 – Como pedir um aumento de salário (1)

This is the first of a two-part Business English Pod series on how to ask for a pay raise.

Asking for a pay raise makes many people uncomfortable, but it’s most definitely to our benefit to make the effort.

Getting a raise is more than just asking, though. Before the discussion can start, you need to prepare. Make a list of your achievements and quantify them with numbers and examples, if you can. It’s also helpful to get an idea of how your compensation compares to industry averages. You can easily find this information online or at the library. Remember that there can be more to compensation than salary, like health insurance, retirement plans, and stock options.

Hoje, we’ll listen as Ryan, a salesman at an industrial supply company called Pylon, discusses his salary with Jacob, his boss. Ryan would like a pay raise, but first, he needs to show Jacob why he deserves one. Notice how Ryan has thoroughly prepared for this meeting and is able to provide specific examples to support his case.

Perguntas de escuta

1. Is Ryan is happy with his job? What reasons does he give?
2. Why is Ryan’s relationship with Alliance Builders important?
3. What is the difference in the pay structure for web design and sales work differ?

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BEP 137 – Tour da Empresa: Mostrando um visitante por perto

In today’s Business English Pod episode, we’re going to look at language for showing a visitor around your office or factory.

There are many reasons that someone might visit a factory and take a tour. They might be a prospective client who wants to see where the products are made, or perhaps someone from head office is on an inspection tour, or it could be an official inspection to make sure you are following government or internal standards. If it’s your job to give the tour, you’ll want to make sure everything goes smoothly. So in today’s episode we’ll looking at language for guiding people on a tour and pointing out areas of interest.

Estaremos ouvindo Ingrid levando Carl para um tour por uma fábrica onde são produzidos produtos de limpeza para GC. Carl é da sede da GC e está inspecionando a fábrica onde Ingrid trabalha. Seu trabalho é garantir que todas as fábricas da empresa estejam de acordo com os padrões e sejam capazes de atender pedidos futuros.. Quando a caixa de diálogo começa, Carl já chegou na fábrica e conheceu Ingrid, quem está pronto para começar o passeio.

Perguntas de escuta

1) A que horas do dia Carl chega para seu passeio?
2) Qual é o problema com a linha de produção de detergente?
3) Qual o papel do jornal na produção de detergente nesta fábrica?

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