This is an intermediate level Business English Podcast on making telephone calls in English. Some of the key language phrases we cover in this episode are: identifying yourself and the caller, stating the purpose of your call and leaving a message.
These telephone calls are about a contract between a large aircraft company and one of its suppliers, also known as a subcontractor. The contracts department from the client is calling to ask about a proposal it is expecting from the supplier for a new contract. Time is very short for all the proposals to be received, and so far, the aircraft company hasn’t received anything from this supplier.
Related Podcasts: BEP 22 and BEP 23
Key Language: handling enquiries and clarifcation techniques.
Follow this link for the complete telephone alphabet:
http://www.dynamoo.com/technical/nato-phonetic-alphabet.pdf