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This is the first in a two-part series on softening negative replies – saying “no” politely.
“No” is one of the strongest words in any language. Because it carries so much force, “no” is hard to say politely. Yet giving a negative reply, disagreeing or refusing a request are all things we have to do on a daily basis. So it’s important to learn how to say “no” in a way that enables you to maintain good relationships. In many cases this requires you to take a softer and more indirect approach. So today we’ll work on ways to soften negative replies in a variety of everyday situations.
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 Study Notes |
 Phrases & Practice |
BEP 49: Softening Negative Replies 1 – Quiz BEP 49: Softening Negative Replies 1 – Gap-fill |
Listening Quiz: (Click a question to see the answer)