This is part of an ongoing series on negotiations. 이번 비즈니스 영어 팟캐스트 에피소드에서, we’ll study how to open a traditional commercial negotiation between buyer and seller. We’ll focus on creating goodwill, 출발, setting ground rules, suggesting an agenda and exploring possibilities.

We’ll be listening to a telephone conversation between Tony, a supplier of building materials, 그리고 폴, a purchasing manager for a large construction company in Canada. Paul is buying materials for a harbor project. A harbor is a protected area of water where boats dock, or park. For this project, Paul needs to buy anchor bolts. These bolts are the thick steel screws that are embedded or buried in concrete to support or anchor structural steel columns. Structural columns refer to the steel frameworks that hold buildings up.

This is the first time Tony and Paul have talked on the phone. 들으면서, pay attention to the language they use to get the negotiation started, and try to answer the following questions.

듣기 질문

1. How does Tony begin off the phone call to establish goodwill?
2. How long does Paul say he has available for the phone call?
3. Paul asks Tony how he will be using the bolts. How does Tony respond?
4. What other option does Paul want to explore with Tony?

Download: Podcast MP3

This Business English Podcast episode on relationship building is part of an ongoing series on negotiation skills.

In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome blockage and even to turn conflict into a productive force.

Both Peter and Maxine are owners of local telecommunication services that provide mobile phone users with ring tones and games. Peter’s company, 텍스트형, has a significant presence in Denmark; 그 동안에, Maxine’s company, 도박꾼, is based in northern Germany.

Peter is working on a plan to sell his business to a large, European-wide telecom service provider. In an effort to increase his company’s value so that he can get more money for it, Peter wants to roll up or buy other local services like his. 오늘 청취에서는, he is having lunch with Maxine to find out whether she might be interested in selling her company. 대화가 시작될 때, they have just ordered their food.

듣기 질문

1) Have Peter and Maxine met before?
2) What does Peter say is his and Maxine’s “biggest overlapping concern?”
3) How does Peter bring up the subject of a possible merger between his and Maxine’s company?

Download: Podcast MP3