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BEP 76 - 성과 평가: 목표 설정 (2)

This is the second in a two-part Business English Pod lesson on job performance appraisals. In the first lesson, we…

12월 8, 2007

BEP 75 - 성과 평가: 피드백 제공 (1)

This is the first in a two-part Business English lesson that focuses on structure, skill and diplomacy in performance appraisals.…

12월 2, 2007

BEP 70 – Mergers: 나쁜 소식 속보

This is the first in a three-part Business English Pod lesson that explores the use of many different language techniques…

십월 27, 2007

BEP 103e – 프레젠테이션: 차트 및 동향 설명 1

This is the first of three Business English Pod lessons on describing charts and trends from our new eBook -…

십월 7, 2007

BEP 62 – Persuasion 3: 만족감, 시각화 및 조치 단계

After you have established the need, you then describe the future benefits if your proposal is accepted. This is the…

팔월 19, 2007

BEP 60 – Persuasion 2: 필요 설정

This is the second in a three-part Business English Pod series on presenting your ideas persuasively. In today's Business English…

팔월 5, 2007

BEP 59 – Persuasion 1: 주목 받기

In this three part Business English Pod series, we'll be studying Business English language and strategies for persuasion based on…

칠월 29, 2007

BEP 54 - 고객 서비스: 불만 처리 2: 불만 해결

This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…

6월 23, 2007

BEP 53 - 고객 서비스: 불만 처리 1: 공감

우수한 고객 서비스는 모든 산업 분야에서 성공하는 데 필수적입니다., but it is particularly important in the service and hospitality…

6월 19, 2007

BEP 48 – 콜드 콜링: 이의 제기 처리 및 통화 종료

이것은 콜드콜에 관한 3부작 비즈니스 영어 팟캐스트 시리즈의 마지막입니다.. In today's lesson, you'll learn how…

5월 16, 2007