BEP 62 – 説得 3: 満足, 視覚化とアクションステップ

In the first two ESL lessons (BEP 59 & BEP 60) in this three-part series on persuasion, we saw how getting your audience’s attention そして demonstrating a clear need were essential to the persuasive process. We learned that in the indirect method of persuasion you should demonstrate the problem before you offer a solution. This mirrors the psychological process of decision-making: First we feel a need, and then we look for a way to satisfy that need.

After you have established the need, you then describe the future benefits if your proposal is accepted. This is the visualization step: Talk about how accepting your proposal will have positive future outcomes or maybe how not accepting it will have negative outcomes. ついに, you need to make a concrete, specific call to actionwhat the audience can do right now to implement your proposal.

Let’s finish listening to Steve give his proposal to Swift management. See if you can identify the satisfaction, visualization and action steps in his speech.

リスニングの質問

1. How long will it take Swift to get back the investment in air conditioning?
2. How much extra profit can Swift make per year by adopting Nick’s proposal?
3. What specific action does Steve ask his manager’s to take?

Premium Members: PDF Transcript

Download: Podcast MP3

BEP 60 – 説得 2: ニーズの確立

説得力のあるアイデアの提示に関する 3 部構成のビジネス英語ポッド シリーズの 2 番目へようこそ。.

最後に聞いたのは、 悪い例と説得の良い例. 次に、モンロー シーケンスの最初のステップについて説明しました。: 私たちはそれが説得力を持つことを学びました, まずトピックの関連性を確立して聴衆の注意を引く必要があります. また、提案を視聴者のニーズに直接結び付けることが非常に重要であることについても話しました。.

今日の番組では, モンロー シーケンスの 2 番目のステップを詳しく見て、そのテーマを続けていきます。, 必要なステップ. ここで、現在の状況には深刻な問題があることを聴衆に示します。. これにより、彼らはあなたの解決策を受け入れる心理的な準備が整います.

続けましょう 説得の良い例を聞く 前回始めたこと. 覚えて, スティーブは、スウィフトが売上高によって毎年失っている金額を指摘して、聴衆の注目を集めたところだ. 彼も問題を提起しました: どうすれば流れを逆転させて状況を好転させることができるか?

リスニングの質問

1. 溶接室の最高温度は何度ですか?
2. スティーブは最初に何を提示しますか – 問題または解決策?
3. スティーブは、解決策の必要性を鮮明に描くためにどのような戦略を使用しますか?

Members: PDF Transcript

Download: Podcast MP3

BEP 59 – 説得 1: 注意を引く

Do you ever need to persuade or convince someone of your point of view? Do you need to win support for a proposal, or get backing for a project? Of course you do. 説得 – convincing someone of somethingis an essential part of almost everything we do, from informal discussions to formal negotiations. To be successful, you need to be persuasive. You need to get people to accept a different point view, to see things your way. How can you be more persuasive? In this three-part series, we’ll be giving you some answers.

Throughout the years, many talented speakers and researchers have been developing ways to persuade people effectively. One of the most widely used methods is Alan H. Monroe’s. In the mid-1930s, Monroe created a persuasive process called theMonroe sequencethat has become a standard in business, media and politics. Once you know it, you’ll recognize it everywherein speeches, ステートメント, proposals, advertisements. It’s popular because it is logical and effective.

そう, over the next three Business English Pod episodes, we’ll be studying language and strategies for persuasion based on the Monroe Sequence.

The Monroe Sequence has five parts.
1) Get the audience’s attention
2) Establish a need
3) Satisfy that need
4) Visualize the future
5) Call for action

This lesson will focus on the first step, getting the audience’s attention.

The listening takes place at Swift, a bicycle manufacturer whose major market is the U.S. We’ll be listening to a good example and a bad example of persuasion. First let’s examine the bad example.

リスニングの質問

Bad example
1. Whose needs does Franz focus on? あれは, whose needs is he taking into consideration when he makes the proposal?
2. Why is Franz’s proposal so ineffective?

Good example
1) What does Steve do at the beginning of his presentation?
2) Whose needs does Steve focus onthe workersor the management’s?

Members: PDF Transcript

Download: Podcast MP3

BEP 48 – 勧誘電話: 異論への対応と通話の終了

This is the last in our three-part Business English Podcast series on cold calling. 今日のレッスンで, you’ll learn how to deal with several typical kinds of objections that a potential customer might raise.

When Steve first asked for an appointment, Linda didn’t agree right away, did she? As you know, it’s normal for even a good prospect to give you one or two negative responses, so it’s important to be ready to deal with these and “turn them around” skillfully.

Today we’ll be listening to the last part of the cold calling dialogue between Linda and Steve. あなたが聞くように, pay attention to how Steve turns around Linda’s objections.

リスニングの質問

1. When Steve asks for an appointment, what is Linda’s first response?
2. What is Linda’s second objection?
3. How does Steve deal with Linda’s objections?

PDF Transcript

Download: Podcast MP3

BEP 47 – 勧誘電話: メリットの明確化と売り込み

これは、便利な電話とセールススキルに関する3部構成のビジネス英語ポッドキャストレッスンの2番目です。: 勧誘電話.

よく考えられた質問をし、実際に答えを聞くことで、いつでも説得力を高めることができます。. この原則は、製品を販売する場合でもアイデアを販売する場合でも当てはまります。. そのため、パート2では、いくつかの重要な販売スキルについて見ていきます。: strategically clarifying and summarizing your prospect’s concerns and incorporating them into your pitch to make it more persuasive.

前回中断したところ, Steve had just introduced his company’s services and asked Linda a needs analysis question. Now lets listen as he clarifies her needs and makes his pitch.

リスニングの質問

1. What’s the main issue or problem that Linda sees with her current system?
2. What does Steve mean by a “one-stop” service?
3. What does Linda suggest instead of meeting with Steve?

PDF Transcript

Download: Podcast MP3