高度な

BEP 76 - 業績評価: 目標を設定する (2)

This is the second in a two-part Business English Pod lesson on job performance appraisals. 最初のレッスンでは, we…

12月 8, 2007

BEP 75 - 業績評価: フィードバックを与える (1)

This is the first in a two-part Business English lesson that focuses on structure, skill and diplomacy in performance appraisals.…

12月 2, 2007

BEP 70 – Mergers: 速報悪いニュース

This is the first in a three-part Business English Pod lesson that explores the use of many different language techniques…

10月 27, 2007

BEP 103e – プレゼンテーション: チャートとトレンドの説明 1

This is the first of three Business English Pod lessons on describing charts and trends from our new eBook -…

10月 7, 2007

BEP 62 – Persuasion 3: 満足, 視覚化とアクションステップ

After you have established the need, you then describe the future benefits if your proposal is accepted. This is the…

8月 19, 2007

BEP 60 – Persuasion 2: ニーズの確立

This is the second in a three-part Business English Pod series on presenting your ideas persuasively. In today's Business English…

8月 5, 2007

BEP 59 – Persuasion 1: 注意を引く

In this three part Business English Pod series, we'll be studying Business English language and strategies for persuasion based on…

7月 29, 2007

BEP 54 - 顧客サービス: 苦情の処理 2: 苦情の解決

This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…

六月 23, 2007

BEP 53 - 顧客サービス: 苦情の処理 1: 共感する

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality…

六月 19, 2007

BEP 48 – Cold Calling: 異論への対応と通話の終了

This is the last in our three-part Business English Podcast series on cold calling. In today's lesson, you'll learn how…

5月 16, 2007