Success! The hard work of negotiation has paid off. You’ve reached agreement. Now it’s time to close the deal. このエピソードでは, we’ll study skills and language for the final stage of the discussion. 特に, we’ll focus on summarizing details, tying up loose ends, reinforcing the relationship and adopting a positive style. We’ll see that the end of talks presents a great opportunity to build stronger partnerships.
このショーでは, we will look at two short dialogs that demonstrate different styles of negotiation. 最初に, a construction materials supplier, トニー, calls his customer, ポール, to agree to the terms of a deal. 第二に, a general manager, Maxine, calls the owner of another company, ピーター, to tell him that her board of directors has agreed to buy his company.