This lesson has been updated in anew series: BEP 69A Redux & BEP 69B Redux.
人々は忙しい. When you telephone people, they often aren’t there to take your call, so you need to leave a message. And almost everyone has to answer the telephone and take a message sometimes. Doing so professionally leaves a good impression on your customers, colleagues and boss.
Today we will hear a bad example and a good example of taking and leaving a telephone message.
Justin Thomas is with Trivesco, a major shipyard, or maker of ships. He is calling Sylvie Peterson at Daneline, a shipping company. Sylvie is a sales and purchase (S&P) ブローカ. A broker is a middleman or negotiator. Sylvie specializes in negotiating the purchase of “newbuildings” or newly built ships. Amy, 受付係, answers the phone.
リスニングの質問
悪い例
1) Does Amy answer the phone professionally?
2) Is Justin prepared?
良い手本
1) How does Amy answer the phone?
2) What is Mark calling about?
3) How does Amy make sure that she has got Mark’s correct phone number?
Download: Podcast MP3
I CAN IMPROVE MY LANGUAGE SKILL AND THE WEBSITE IS MOST HELPFULL FOR ALL PERSON WHO IS LEARNING ENGLISH.
THANKS FOR YOUR LESSONS
I`m also glad to visit to this website. i`m from Azerbaijan and I`m a master. So I need to learn business english and I advise to all to use this website. ElnuR
はい, I am exciting about this website, this has been the
best resource I ever found; and if I have to buy some good book………
could be a momey order or something else cause I do not have a credit
card. LOOKING FORWARD HEAR FROM YOU. THANS VERY MUCH