BEP 120 – Telefonare: Gestione delle richieste

In questa lezione il capacità telefoniche, esaminiamo come gestire una richiesta di informazioni sulla consegna di un ordine.

Garantire che gli ordini vengano effettuati e consegnati in tempo è una parte essenziale del business internazionale, e gran parte del monitoraggio viene effettuato telefonicamente. Così, in questo episodio esamineremo i modi per verificare l'avanzamento di un ordine al telefono.

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33 pensieri su “BEP 120 – Telefonare: Gestione delle richieste”

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    Oswaldo Morales

  4. It looks like everything is on trackcould be interpreted as “no, you’re mistaken, there is no glitch

  5. @Niclas
    SÌ, you could interpret it this way if you used the phrase to respond to someone who is questioning whether a shipment will arrive according to schedule. Tuttavia, the meaning ofon trackis always: progressing according to schedule.

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  10. Mohammad Abdul Awal

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  11. @Mohammad Thank you! We appreciate your kind words. SÌ, thoseharsh realitiesdo come up sometimes. It’s good to be prepared!

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  15. I learnt a lot from this lesson. It gives very important directions about the vocabulary we could use.

  16. @Ahamd, you can find a download link for the video or MP3 at the very bottom of each lesson page (right-click to save/download).

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