BEP 150 – Lavorare in team multiculturali (Parte 2)

This is the the second of a two-part Business English Pod series on working in multicultural teams.

Questi giorni, working with people from different cultures is quite common. You might be meeting with colleagues in another country or on another continent. Business practices vary all over the world. Some cultures are more formal than others. Some have distinct customs regarding greetings, gender roles, and food. So it’s helpful to know as much as possible about other business cultures before you meet your team.

But even if you’ve done your research carefully, problems can still arise, especially in face-to-face meetings. There can be miscommunications, points that need clarification, and different ideas of what’s acceptable in a business environment.

Oggi, we’ll look at issues like slang and idioms, concepts of time, forms of address, and misunderstandings due to culture. We’ll also discuss opening interactions and explaining different business customs.

Nell'ultimo episodio, we met Cao Ming a U.S.-based manager at a multinational company. Originally from China, Ming has worked in New York for many years and is now headed to Brazil where he’ll lead a research team. He did some background reading and discussed Brazilian culture with a colleague before he left. Ora, he’s heading his first meeting with his new Brazilian team.

Domande sull'ascolto

1. What are two idioms Ming needs to explain?
2. What suggestion does Carla make at the beginning of the meeting?
3. Why does Felipe mispronounce Ming’s name?

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BEP 149 – Lavorare in team multiculturali (Parte 1)

This is the first in a two-part Business English Pod series on working in multicultural teams.

Nel mondo di oggi, it’s common to work with people from different cultures. And since effective business depends on clear communication, it’s important to consider different aspects of culture. Your colleagues may do business differently than you do. Così, knowing more about intercultural communication can help your work go more smoothly and avoid any misunderstandings.

In questo episodio, we’ll go over some points to consider for working in a multicultural team. We’ll look at general business culture, specific business customs, levels of formality, and local cultural awareness. And since food is often served in business settings, we’ll talk about that, too.

We’ll be listening to, a manager at a biotechnology company based in the United States. Although Ming is originally from China, he has worked for many years at the head office in New York and is now heading to Brazil to manage a team of international researchers. In questo episodio, Ming is preparing for his trip by talking to a colleague, Tanja, who lived and worked in Brazil for 3 anni.

Domande sull'ascolto:

1. What has Ming heard about Curitiba?
2. What does Tanya say about relationships in Brazil?
3. What honorary title does Ming ask about?

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BEP 148 – Come chiedere un aumento di stipendio (2)

Questa è la seconda di due parti Business English Pod series on how to ask for a pay raise.

Asking for a pay raise is a two-step process. Before any discussion of compensation begins, it’s important to state your case and demonstrate why you deserve a raise. Let your boss know of your achievements and your value to the company.

The second part involves negotiating. This is the time to start talking about specific numbers and benefits, but it must be handled diplomatically. You’ll need to outline what you want, acknowledge the other party’s concerns and bargain for the best deal.

Nell'ultimo episodio, we listened to Ryan, un venditore presso un'azienda di forniture industriali chiamata Pylon, present his case to his boss, Jacob. Ryan pointed out that his relationship with Alliance Builders brought in more sales overall. He also took on some web design work in addition to his sales duties. Ora, Ryan and Jacob are ready to start negotiating Ryan’s compensation.

Domande d'ascolto

1. How much does Ryan think he should receive for the web design work? Why?
2. Why can’t Jacob give Ryan the amount of money he wants?
3. What do Jacob and Ryan agree to in regard to Alliance Builders?

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BEP 147 – Come chiedere un aumento di stipendio (1)

Questo è il primo di una serie di podcast di inglese commerciale in due parti come chiedere un aumento di stipendio.

Chiedere un aumento di stipendio mette molte persone a disagio, ma è sicuramente a nostro vantaggio fare lo sforzo.

Ottenere un aumento è molto più che semplicemente chiedere, Anche se. Prima che la discussione possa iniziare, devi prepararti. Fai un elenco dei tuoi risultati e quantificali con numeri ed esempi, se potete. È anche utile avere un’idea di come il tuo compenso si confronta con le medie del settore. Puoi trovare facilmente queste informazioni online o in biblioteca. Ricorda che il compenso può essere qualcosa di più dello stipendio, come l'assicurazione sanitaria, piani di pensionamento, e opzioni su azioni.

Oggi, ascolteremo come Ryan, un venditore presso un'azienda di forniture industriali chiamata Pylon, discute il suo stipendio con Jacob, il suo capo. Ryan vorrebbe un aumento di stipendio, ma prima, ha bisogno di mostrare a Jacob perché se lo merita. Nota come Ryan si è preparato accuratamente per questo incontro ed è in grado di fornire esempi specifici a sostegno del suo caso.

Domande sull'ascolto

1. Ryan è felice del suo lavoro? Che ragioni dà?
2. Perché il rapporto di Ryan con Alliance Builders è importante?
3. Qual è la differenza nella struttura retributiva per il web design e il lavoro di vendita differisce?

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BEP 137 – Tour aziendale: Mostra un visitatore in giro

Nell'episodio del Pod di inglese commerciale di oggi, esamineremo il linguaggio per mostrare a un visitatore il tuo ufficio o la tua fabbrica.

Ci sono molte ragioni per cui qualcuno potrebbe visitare una fabbrica e fare un giro. Potrebbero essere un potenziale cliente che vuole vedere dove vengono realizzati i prodotti, o forse qualcuno della sede centrale è in giro d'ispezione, oppure potrebbe trattarsi di un'ispezione ufficiale per assicurarsi che tu stia seguendo gli standard governativi o interni. Se è il tuo lavoro organizzare il tour, vorrai assicurarti che tutto vada liscio. Quindi nell’episodio di oggi esamineremo il linguaggio utilizzato per guidare le persone durante un tour e evidenziare le aree di interesse.

We’ll be listening to Ingrid taking Carl on a tour of a factory where GC cleaning products are produced. Carl is from the head office of GC and he’s inspecting the factory where Ingrid works. His job is to make sure that the company’s factories are all up to standard and capable of handling future orders. All'inizio della finestra di dialogo, Carl has already arrived at the factory and met Ingrid, who is ready to start the tour.

Domande sull'ascolto

1) What time of day does Carl arrive for his tour?
2) What is the problem with the detergent production line?
3) What role does newspaper play in the production of detergent in this factory?

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