This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…
Un buon servizio clienti è essenziale per il successo in qualsiasi settore, but it is particularly important in the service and hospitality…
This is the second in our two-part Business English Pod series on strategically using vague language. Last time we covered…
Today is the first in a two-part Business English Podcast lesson on using vague language. "Vague" means not clearly defined.…
Today we have a Business English News story on a company that's been in the news quite a bit recently…
This is the second in a two-part Business English Podcast lesson on softening negative replies. Last time you worked on…
This is the first in a two-part Business English Podcast lesson on softening negative replies - saying “no” politely.
Questo è l'ultimo della nostra serie di podcast di inglese commerciale in tre parti sulle chiamate a freddo. In today's lesson, you'll learn how…
Questo è il secondo della nostra lezione Podcast di inglese commerciale in tre parti su un telefono utile e abilità di vendita: chiamata fredda.
Today's lesson is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited…
