In quello di oggi 925 lezione d'inglese, impareremo a fare confronti e a parlare delle differenze in inglese.
La vita e gli affari sono pieni di scelte. E ogni volta che fai una scelta, devi confrontare le opzioni. Potresti pensare a come sono simili, come abbiamo fatto nella nostra ultima lezione. E potresti guardare come sono diverso.
In quello di oggi 925 lezione d'inglese, impareremo come fare confronti e parlare di somiglianze in inglese.
Ogni giorno, confrontiamo i prodotti, aziende, lavori – tutti i tipi di cose! Parliamo di come sono diversi, e come sono uguali o simili.
925 Inglese è una nuova serie di lezioni di inglese per principianti. 925 Le lezioni di inglese si concentrano su frasi ed espressioni inglesi che puoi usare nel lavoro e negli affari. Members: PDF Transcript | Lesson Module | Quiz | MP3 Audio
Bentornato al Business English Pod per la lezione di oggi su socializzare in inglesewith your clients on the phone.
There’s an old saying that you should never mix business and pleasure. E certo, it might not be a good idea to get too close to your customers and clients. But if you are all business, and you shy away from anything personal, you’ll seem cold. And people won’t connect with you.
In definitiva, you have to find the right balance. You want to be personable, but not nosy. You want to be friendly, but not pushy. And you have to take your time. A conversation with a new customer will be naturally more formal than with an established one. That’s true not only in person, but on the phone as well.
Nella nostra ultima lezione, we learned about paying a visit to a client’s office. Oggi, we’ll look at checking in with a client by phone. Come sentirai, we often make friendly conversation at the beginning of the call, and you might find yourself showing understanding of a client’s personal situation. But eventually you’ll want to switch from the personal to business. And once you’re talking business, you might mention personal connections, gauge needs, and discuss developments in your industry. This is all part of maintaining and building a relationship with your client.
Nella finestra di dialogo di oggi, we’ll rejoin Markus, an account manager for a company that sells servers. Markus is calling up a client named Jana. He wants to check in with her, find out how she’s doing, and see if she needs anything. And you’ll hear him strike a balance between business and personal issues.
Domande sull'ascolto
1. Jana mentions a personal issue at the start of the conversation. Che cos'è? 2. When Markus switches from personal matters to business, what topic does he mention? 3. How does Markus ask Jana about their server needs?
Bentornato al Business English Pod per la lezione di oggi su socializzare in inglesewith your clients.
Business is all about relationships. And the stronger your relationships are, especially with customers or clients, the more successful you’ll be. This is why we call up our customers or drop by their office. Sometimes we’ve got important business to take care of, but sometimes all we need to do is say hello and check in.
Infatti, visiting with clients often sounds like a chat between friends. We might talk about sports, about family, about travel, or about mutual friends. Ovviamente, it takes a while to get to this level with a customer. But once we’re there, our conversations are likely to be an interesting mix of the personal and professional.
Bouncing between these two modes naturally is the secret to the client visit. You might find yourself starting out by introducing some interesting piece of news. Ad un certo punto, you may want to gauge the client’s satisfaction with your products or services. And the conversation may also turn naturally to gossiping about the competition. If a client needs a decision or information, you may have to promise to check back on it. E infine, you might want to make a social invitation, and move the relationship-building out of the office.
Nella finestra di dialogo di oggi, we’ll hear Markus, who works as an account manager for a company that sells computer servers. He is visiting the offices of one of his clients, a large Internet service provider. We’ll hear Markus chatting with Jose, his main client contact, and Tricia, another manager.
Domande sull'ascolto
1. What news does Markus deliver to Jose? 2. What does Markus say about his company’s competitor? 3. What does Markus offer to do next Friday?
Le prime fonti di energia erano semplici; si scoprì che il fuoco riscaldava le cose, e poi è arrivata la conversione – come il fuoco sotto un bollitore che produce vapore. Ma i tempi sono cambiati, e l’impatto dell’utilizzo di fonti di energia non rinnovabili, o combustibili fossili, è un aspetto che non possiamo più permetterci di ignorare. Mettere da parte il dibattito sul cambiamento climatico, ci sono reali opportunità commerciali che le imprese e i governi possono offrire, e dovrebbe, prendere in considerazione.
