Une nouvelle version de cette leçon est disponible ici: BEP 22c – Téléphone anglais: Faire des demandes
Dans cette leçon de podcast d'anglais des affaires, nous poursuivons notre série sur les appels téléphoniques en anglais en examinant comment gérer les problèmes techniques et clarifier les informations à l'aide de questions à choix alternatifs.. Cette technique de questionnement est utile lorsque vous avez besoin de clarifier des informations importantes ou de prendre une décision..
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So far You are meeting the needs with some really good listenings and study notes.
A little question could we have study notes for BEP 22 AND 23
Here is the links for BEP 22 et 23 notes d'étude. :)
http://www.businessenglishpod.com/learningcenter2/2006/11/13/bep-22-transcript-telephoning-handling-enquiries-and-technical-problems/
http://www.businessenglishpod.com/learningcenter2/2006/11/29/bep-23-telephoning-handling-a-difficult-customer/
I am from Burundi and also now teach English. These lessons have been a great help to me.
Merci :(. Amber.
What does George say after “the radios are to be shipped you in one shipment after all”¦.”? I tried to catch that over and over again, but I couldn’t. Merci.
Aki, he says “after all of them are built.” Best of Luck !!!
Merci!
this is an amazing website! i love it!
This is awe-fully awesome!
I need to know what he says between 3:32 et 3:33.
je veux dire, right after he says, “Ok, droite. X as in X-ray, V as in Victor, 9582