This is the second in a two-part Business English Pod series on handling angry customers on the telephone. In today's…
Un buen servicio al cliente es esencial para el éxito en cualquier industria, but it is particularly important in the service and hospitality…
This is the second in our two-part Business English Pod series on strategically using vague language. Last time we covered…
Today is the first in a two-part Business English Podcast lesson on using vague language. "Vague" means not clearly defined.…
Today we have a Business English News story on a company that's been in the news quite a bit recently…
This is the second in a two-part Business English Podcast lesson on softening negative replies. Last time you worked on…
This is the first in a two-part Business English Podcast lesson on softening negative replies - saying “no” politely.
This is the last in our three-part Business English Podcast series on cold calling. In today's lesson, you'll learn how…
Este es el segundo de nuestra lección de podcast de inglés comercial de tres partes sobre una habilidad útil de teléfono y ventas.: llamadas en frío.
Today's lesson is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited…
