Eine neue Version dieser Lektion ist hier verfügbar: BEP 22c – Telefon Englisch: Anfragen stellen
In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.
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So far You are meeting the needs with some really good listenings and study notes.
A little question could we have study notes for BEP 22 AND 23
Here is the links for BEP 22 Und 23 Studiennotizen. :)
http://www.businessenglishpod.com/learningcenter2/2006/11/13/bep-22-transcript-telephoning-handling-enquiries-and-technical-problems/
http://www.businessenglishpod.com/learningcenter2/2006/11/29/bep-23-telephoning-handling-a-difficult-customer/
I am from Burundi and also now teach English. These lessons have been a great help to me.
Danke :(. Amber.
What does George say after “the radios are to be shipped you in one shipment after all”¦.”? I tried to catch that over and over again, aber ich konnte nicht. Danke.
Aki, er sagt “nachdem sie alle gebaut sind.” Viel Glück !!!
Danke!
Das ist eine tolle Website! ich liebe es!
Das ist absolut großartig!
Ich muss wissen, was er zwischendurch sagt 3:32 Und 3:33.
Ich meine, gleich nachdem er gesagt hat, “OK, Rechts. X wie im Röntgenbild, V wie in Victor, 9582