Telephone skills FundamentalBy Md Abdur Rahman / September 8, 2018 Building confidence on handling telephone calls Progress 50% Lessons No. Lesson Name Completed 1. BEP 21 A – Answering a Telephone Call in English 2. BEP 23c – Telephone English: Getting Action 3. BEP 72 – Telephoning: Voicemail Messages 4. BEP 21 B – Telephone English: Taking and Leaving a Message 5. BEP 22c – Telephone English: Making Enquiries 6. BEP 15c – Telephoning: Asking for Help 7. BEP 69 B – Telephoning: Taking a Message 8. BEP 69 A – Telephoning: Answering a Call
