CraemerBy Nina Anders / January 17, 2022 Progress 3.57% Lessons No. Lesson Name Completed 1. 925 English Lesson 38 – Making Arrangements in English 2. 925 English Lesson 36 – Ending a Phone Call 3. 925 English Lesson 35 – Answering the Phone 4. 925 English Lesson 34 – Giving Instructions 5. 925 English Lesson 33 – Explaining a Problem 6. 925 English Lesson 30 – Talking about Times and Dates 7. 925 English Lesson 29 – Talking about Possibility in English 8. 925 English Lesson 28 – Using Hypotheticals in English 9. 925 English Lesson 27 – Using Questions to Ask for Details 10. 925 English – Lesson 6: Talking about your Company 11. 925 English – Lesson 5: Talking about your Work 12. BEP 23c – Telephone English: Getting Action 13. BEP 21 A – Answering a Telephone Call in English 14. Business English Course – BEP 69A: Answering a Phone Call in English 15. 925English – Lesson 1: How to Say Hello in English 16. BEP 15c – Telephoning: Asking for Help 17. Skills 360 – Telephone English Tips (Part 2) 18. Skills 360 – Telephone English Tips (Part 1) 19. BEP 69 A – Telephoning: Answering a Call 20. BEP 158 – Dealing with an Angry Caller (Part 2) 21. BEP 157 – Dealing with an Angry Caller (Part 1) 22. BEP 140 – Dealing with Problems over the Phone 23. BEP 50 – Softening Negative Replies (Part 2) 24. BEP 49 – Softening Negative Replies (Part 1) 25. BEP 48 – Cold Calling: Dealing with Objections and Closing the Call 26. BEP 29 – Meetings: Disagreeing in English 27. BEP 28 – Meetings: Agreeing in English 28. BEP 23 – Telephoning: Handling a Difficult Customer
