Intermediate English

BEP 23 – Telephoning: Handling a Difficult Customer

In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on…

November 29, 2006

BEP 22 – Telephoning: Handling Enquiries and Technical Problems

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how…

November 13, 2006

BEP 21 – Telephoning: Opening Calls and Taking Messages

This is an intermediate level Business English Podcast on making telephone calls in English.

November 8, 2006