Business English Pod / Human Resources / Page 8

BEP 114 – Job Interview English: HR Review of Candidates

Business English, ESL Podcast, Human Resources, Job Interview in English /

BEP 114 - job interview listening

As part of our series on job interviews, in this Business English Pod episode we’ll be taking a closer look at the process from the HR perspective. Specifically, we’ll be studying the language of reaching a decision about whom to hire.

A Brazilian business unit of fast moving consumer goods company Fun Beverages has recently interviewed several people for an HR manager position. Now the regional HR director, Ted, and the business unit general manager, George, are meeting to discuss the short-listed, or final, candidates.

As you listen, pay attention to the language they use to compare the two interviewees and to decide which one is the best fit. In addition, we’ll study how they support a candidate, emphasize priorities, express reservations (or second thoughts), and suggest action.

Listening Questions:

1. Which candidate do they prefer and why?
2. What are the relative strengths and weaknesses of the two main candidates, Ronaldo and Yala?
3. What are the main reservations about Yala?

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BEP 100 – Job Interview English: Discussing Salary

Business English, ESL Podcast, Human Resources, Job Interview in English /

BEP 100 - business english job interview

You’ve had your first and second interview in English, you’ve performed well, and you’ve been selected. You’re one of the lucky few – you’ve succeeded: You’ve got a job offer in hand. But now comes one of the hardest parts of the whole process – negotiating your salary. If you make a mistake here, all of your time and effort might be wasted.

For salary negotiation, preparation – doing your research – is obviously important. In the internet age, there are many websites that focus on salary information, so investigating the market is much easier than it has been in the past.

Knowledge, however, is not enough. We also need to have the confidence to broach, or bring up, the subject and the tools to bargain up the initial or first offer in order to reach a compromise. You will only get what you deserve if you ask for it. So in today’s episode, we’ll focus the skills you need to successfully talk money.

Fun Beverages International has already emailed an offer to Yala Santos for an HR manager position in one of its Brazilian business units. Yala has written back asking to talk with the HR director, Ted, about the details. We’ll be listening to their conversation.

Listening Questions:

1. Why does Ted say he needs Yala to begin work by the suggested start date?
2. How does Yala broach the subject of compensation?
3. How much over the median or average market rate does Ted say Fun Beverages offered Yala in recognition of her skills and experience?
4. What is the final compromise they discuss?

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BVP 02 – Human Resources: Training Manager

Business English, Business English Vocabulary, ESL Podcast, Human Resources /

In the second part of our new ESL podcast series on business vocabulary, we continue with the topic of human resources (HR) by looking at useful language and collocations to describe the role and responsibilities of a training manager.

In this fast-changing global world, everything is moving. To make a successful business, it’s not enough just to follow yesterday’s trend. Companies and people need to constantly acquire new skills to succeed in tomorrow’s marketplace. This means driving new training initiatives to enhance performance. However, not all training is equally successful. To ensure training effectiveness, it’s important to track results and to have standard criteria for measuring outcomes.

In this podcast, we’ll listen to Andrea, a training manager, describing her function and responsibilities. Afterwards, we’ll study some key vocabulary. Then we’ll practice what we’ve learned.

Listening Questions

1) What kind of training programs does Andrea run?
2) Does Andrea work with vendors? What for?
3) What do the five letters in SMART stand for?

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BVP 01 – Human Resources: HR Manager

Business English, Business English Vocabulary, ESL Podcast, Human Resources /

Today we’re kicking off a new series of ESL business vocabulary podcasts based on people talking about their jobs. In these episodes, we’ll learn vocabulary and language that are useful across a wide range of different professions and industries.

In this podcast we’ll hear an HR manager, Greg, describe his work and responsibilities. Afterwards, we’ll study some key vocabulary. In particular we’ll be focusing on how words are collocated, or used together. Then we’ll practice what we’ve learned.

When we think about human resource managers, many of us just think of hiring and firing, but actually, as Greg explains, the job involves a lot more than that. HR handles everything from job evaluations to settling disagreements between workers and management.

Listening Questions

1) What type of employment programs does Greg develop and manage?
2) Are there several HR managers or only one in Greg’s company?
3) Greg says that HR managers play a special role in companies that are unionized. What is this role?

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BEP 76 – Performance Appraisals: Setting Goals (2)

Advanced, Business English, ESL Podcast, Human Resources, Management English /

This is the second in a two-part Business English Pod lesson on performance appraisals. In the first lesson, we covered giving feedback. In this ESL podcast, we will discuss setting goals.

The American poet Carl Sandberg once said, “Nothing happens unless first we dream.” To this we can add the words of time management expert Diana Scharf Hunt: “Goals are dreams with deadlines.”

To reach our dreams, it’s necessary to set goals. Without goals, there is no change, no development, no success. This is just as true for an individual as it is for an organization. That’s why, along with feedback, goal setting is a very important part of the appraisal process. So in this follow-up podcast on job appraisals, we’ll be focusing on strategies and expressions for setting goals during the appraisal interview. Much of the language we’ll be learning in this lesson is also useful in any meeting where we need to discuss and set targets.

Wendy and Derrick, Wendy’s manager, have already discussed her progress and set goals for the areas of customer satisfaction and job training. As the listening continues, they turn to talking about two important productivity measurements.

Pay attention to the language Derrick uses to structure the conversation and to negotiate and agree goals with Wendy.

Listening Questions

1) What are the two important productivity measurements that Derrick discusses with Wendy?
2) How does Derrick feel about Wendy making one-off (that is, special) solutions for each customer?
3) What does Derrick advise Wendy to tell a customer who has not booked enough bandwidth?

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