Business English Pod / ESL Podcast / Page 16

BEP 136 – Meetings: Making a Progress Report

A2, Business English, English for Meetings, ESL Podcast, Intermediate English, Project Management /

In this Business English Pod episode we’re going to look at making a project progress report during a meeting.

All managers need written progress reports from their staff, but it is often necessary to make a verbal progress report during a meeting. A verbal report can be thought of as a combination of a presentation and a question and answer session.

When making a progress report, you’ll need to start with the overall status of the project, and then go on to explain how much of the work has been completed, at what stage the work is now, what remains to be done and, of course, what problems might have arisen. Because the format is “live”, people may interrupt to ask questions or make comments and you should be sure of your facts when you go into the meeting.

We’ll be listening to Angela, who works in the Operations department of her company. Blaine & Co. They plan to move to a new head office and the renovation, or preparation, of their space is currently underway. Angela has visited the new office and spoken with the key people on-site. As the dialog starts, she is called upon to give a verbal report on the progress of the renovation.

Listening Questions

1) What did Angela do to prepare for this meeting?
2) Will Blaine & Co. be able to move as planned?
3) Where will Blaine & Co. get money to cover the extra costs?

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BEP 135 – Travel English: Airport Security

Business English, ESL Podcast, Intermediate English, Travel /

In this Business English Pod lesson on business travel, we’ll be looking at how to deal with security checks.

In recent years getting through the security check at the airport has become a chore. In some cities, the whole process can take fifteen to twenty minutes or more. This includes standing in line, sending your bags through the X-ray machine, and walking through a metal detector, which “detects” or finds any metal you might have hidden on your body. Most security checks thus require passengers to take metal items out of their pockets and put them on a tray – or flat container – to send through the X-ray machine. Some countries – notably the United States – may even insist that passengers remove their coats and shoes.

And of course it’s not just airports that have high security – more and more tourist attractions are “beefing up” or increasing their security too. So negotiating security checks is a good skill to practice.

In this episode, Honesto and Alan are on their way home. They arrive at the airport late, so they are anxious about missing their flight. When the dialog begins, they have checked in to get their boarding passes. Now they need to go through security.

Listening Questions

1. At the beginning of the dialog, what does the security officer ask passengers to do?
2. What problem does security find with Alan’s baggage?
3. Alan has to leave an item behind at the security check. What is it?

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BEP 134 – Travel English: Getting Online at the Coffee Shop

Business English, ESL Podcast, Intermediate English, Travel /

For many people, visiting a café or coffee shop is a normal part of business travel, if not everyday life. Not only are coffee shops a good place to get a cup of espresso, they are also a great location to have a quick meeting with a customer, take a short break, and – most importantly for the business traveler – get online to check your email. Many cafés are now equipped with WiFi, or wireless internet. So while you sip on your latte or your mocha, you can surf the web and keep connected.

But despite people’s attempts to make WiFi services user-friendly, or easy to use, they are sometimes difficult to connect to. So in this lesson, we’ll not only look at ordering coffee, we’ll also practice troubleshooting an internet connection.

For today’s lesson, we’ll be rejoining our friend Honesto as he stops by a coffee shop at the airport. We’ll hear to Honesto ordering a drink and attempting to connect to the café’s WiFi. As you listen, try to answer the following questions.

Listening Questions

1) What kind of drink does Honesto order?
2) What “deal” does the coffee shop offer Honesto?
3) Why can’t he get online?

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BEP 133 – Sales and Interviews: Elevator Pitch in English

Advanced, Business English, ESL Podcast, Presentations in English, Sales English /

In this Business English Podcast, we’re going to look at delivering an elevator pitch.

A sales pitch is a presentation designed to introduce a product or service in order to convince people to buy it. An elevator pitch is a very short presentation designed to do the same thing in 60-seconds or less and often the “product” being presented is you. An elevator pitch should be short enough that you could complete it during an elevator ride. A key point being that you’re not asking the person to do something for you, you’re telling them what you can do for them.

In today’s lesson, we’ll be listening to two pitches. First up is Jonathan, a university student visiting a job fair in search of his first job. Then we’ll hear Dominic, a manager for a logistics company, make his pitch to a potential customer while attending a local Chamber of Commerce meeting.

Listening Questions

1) What does Jonathan highlight as his key strengths in the first dialog?
2) In the second dialog, how does Dominic get Graham’s attention?
3) What’s the key advantage of Dominic’s company?

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BEP 132 – Job Interviews: Telephone Screening Interview

Advanced, Business English, ESL Podcast, Job Interview English, Telephone English /

In this Business English Pod episode we’ll be looking at how to handle a telephone interview for a new job. If you’re joining us here, you may want to check out BEP 82 and BEP 83 first to see how to talk about your experience in a face-to-face interview. Unit 301 from our Interviews e-book also gives a good overview of all our previous lessons on job interviews.

We’ll be listening to James, who has lots of experience in his field, but has nevertheless recently lost his job due to downsizing at his company. He has been applying for jobs and has completed a series of aptitude and attitudinal tests at an agency that is representing Xeon IT, a multinational IT company.

Angie, who works in Human Resources at Xeon’s head office, calls James at home in the evening to do a screening interview. She needs to ask him some preliminary questions to decide if he will be invited for a face-to-face interview at Xeon.

Listening Questions

1) Why does James want to call Angie back?
2) Why did James leave his previous job?
3) How long does James have to wait to find out if he has a second interview with Xeon?

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