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Business English Course – BEP 69A: Answering a Phone Call in English

Business English, Functions, Telephone English /

This is a free preview of a video lesson from our Business English Kickstart Course.

YouTube video

This Business English lesson looks at language for answering the telephone in English. Talking on the telephone in has become an extremely important part of business English. You need to be able to answer a call professionally and create a good image of yourself and your company with only your voice.

The Business English Kickstart Course covers the 3 main Business English Skills of meetings, presentations and talking on the phone with 20 lessons appropriate for intermediate English Speakers. The course is available on the Udemy platform which provides desktop and mobile access for Android and iOS devices.

Members: Study Notes | Online Practice | PhraseCast | Lesson Module

Download: Podcast Video

925 English L001 – How to Say Hello (Video)

925 English, English Video, Functions, Socializing /
YouTube video

This is the video version of our first 925English lesson, a new series we’ll launch next year. Our first 925English lesson is about how to say hello to colleagues and customers in English. We look at three different situations: How to greet someone you don’t know, how to respond to a greeting and how to informally greet a colleague or friend. For each situation we provide lots of examples and you can practice the language with some short role-plays.

925English is a new business English series for beginners and lower intermediate learners that we’ll launch early next year. 925English lessons will focus on chunks of language and English expressions that you can use in work and business. We’ll look at language you can say in different situations and advice on why and how we use it.

Free Samples: PDF Transcript | Quiz | Lesson Module

Download: Podcast Video

925English – Lesson 1: How to Say Hello in English

925 English, A2, Business English, English Video, ESL Podcast, Functions, Socializing /

925English Lesson 1 - How to Say Hello in English

This is a preview lesson from 925 English, a new series we’ll launch next year. Appropriately enough, we’re kicking off with a 925 English lesson on how to greet and say hello to colleagues and customers in English.

925English a new business English series for beginners (CEFR A1-A2) and lower intermediate (B1) English learners. 925 English lessons focus on chunks of language and English expressions that you can use in work and business. We get straight to the point with lots of examples. We give you phrases you can say in different situations and advice on why and how to use them.

So, it’s pretty easy to greet someone in English, isn’t it? We can say “good morning” or “hello” or just “hi.” And we might add something like “my name is Tim Smith,” or a question like “how’s it going?” But what’s the difference? How do we choose which greeting to use? Well, in business, like in life, it depends on the situation. That includes who we’re talking to and where we’re having the conversation. So let’s go through three situations and practice some appropriate ways of saying hello.

Members: PDF Transcript | Quiz | Lesson Module

Download: Podcast MP3

Business English Course – BEP 30 Making Suggestions in English

Business English, English for Meetings, English Video, Functions /

This is a free preview of a video lesson from our Business English Kickstart Course.

YouTube video

The lesson looks at language for making suggestions in a business meeting. You can check out the original lesson here – BEP 30 – Making Suggestions in English

The Business English Kickstart Course covers the 3 main Business English Skills of meetings, presentations and talking on the phone with 20 lessons appropriate for intermediate English Speakers. The course is available on the Udemy platform which provides desktop and mobile access for Android and iOS devices.

Members: Study Notes | Online Practice | PhraseCast | Mobile Quizzes

Download: Podcast Video

BEP 66 – Working with Colleagues and Making Requests

Business English, ESL Podcast, Functions, Intermediate English, Travel /

What do you do if you don’t have office space for all your employees or many of them usually spend most of their time traveling or working offsite? In the 90s, some clever manager came up with a solution – hot desking – and the rest is history. Hot desking refers to using temporary work areas that are set up for any staff who needs them.

With the invention of laptop computers and the Internet, we can pretty much work anywhere. Now, in many companies around the world from hi-tech software firms to management consultancies and even increasingly in more traditional industries such as banking and engineering, a certain number of work areas are made into “hot desks.” As long as they are empty, any one can work there. Sit down, plug in your computer, and you are ready to go! In companies where a lot of people are traveling, this is a great way to save money because it reduces unused space to a minimum.

In this Business English Podcast lesson, we’ll be continuing our series on business travel. We’re following Honesto, an Ambient Telecommunications employee from Manila, on a training trip to head office in Michigan, USA. The main language focus of the lesson is on making polite requests. Along the way, we’ll also look at some different ways to express likes and dislikes. Honesto has found himself an unused desk and is working along when all of the sudden he gets a new neighbor, Megan.

Listening Questions

1) What kind of expressions do Honesto and Megan use to make polite requests?
2) What type of training is Honesto taking part in?
3) Where is Megan from?

Premium Members: PDF Transcript | PhraseCast

Download: Podcast MP3