This business English vocabulary lesson is the first of a two-part series on Business English vocabulary related to Internet technologies. In part one, we’ll have a look at some of the basic tools and concepts that allow the Internet to function.
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Welcome back to Business English Pod as we continue to look at the language and vocabulary of air travel.
Air travel relies on a very complex system of scheduling. Unfortunately, that means that travel plans don’t always work perfectly. The possibility of problems goes up whenever you have one or more connecting flights. What if one airplane is late? What if your bags aren’t transferred properly to your next flight? What if the connecting airport has delays?
Problems happen, and you need to be prepared to deal with them. This is what we’ll be looking at in this lesson. Last time (in BEP 185), we heard Robert check in for a flight to London, with a connecting flight in Chicago. Everything went smoothly at check-in. Robert stated his destination, checked his bags, chose a seat, and confirmed his gate and timing. But his connecting flight was scheduled to leave soon after he arrived in Chicago. And for that reason, a delay in landing has ruined Robert’s travel plans.
Today we’ll hear Robert trying to work through the problem of a missed connection. He needs to work out a solution so that he can get to London for an important meeting the following morning. To do that, he’ll need to explain his problem, express urgency, make special requests, work through options, and agree reluctantly.
Listening Questions
1. Why did Robert miss his connecting flight?
2. What solution does Robert request from the ticket agent?
3. What does the ticket agent remind Robert about?
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In today’s Business English Pod lesson, we’re going to look at language and vocabulary related to air travel, particularly checking in to your flight at the airport.
You’ve probably been in this situation before. You are taking a trip, either for business or pleasure, and you’ve already reserved your ticket. It’s the day of your flight, and you’ve packed your suitcase and another bag that you want to carry with you onto the plane. You make sure you have your passport and wallet, and you catch a taxi to the airport.
What’s the first thing you have to do when you get there? You need to “check-in,” as we say. So you find the correct airline desk and wait in line. Finally, it’s your turn to talk with the ticket agent. What is she going to ask you about? What information do you need to give her? And what information is she going to give you? This is what we’re going to talk about today.
In today’s lesson, we’ll hear a conversation between Robert and a ticket agent. Robert is traveling to London on business. He and the ticket agent have several things to discuss before he can go through security and get on the airplane.
Listening Questions
1. What is Robert concerned about regarding his suitcase?
2. Where does Robert want to sit?
3. Why does the ticket agent recommend going through security immediately?
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Welcome back to the Business Skills 360 podcast. In this lesson, we’ll look at some more tips and techniques for selling your ideas.
Now, you know your ideas are good, but how do others? You need to make them think or even just feel that they are good. Last week, we looked at some techniques you can use. In this show, we’ll look at attitudes that you can adopt. This isn’t exactly about what you say, it’s about how you say it and the feelings or impressions your delivery creates.
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Welcome back to the Business Skills 360 podcast. In this lesson, we’re going to take a look at how to ”˜sell’ your ideas and be persuasive.
You may be full of great ideas, but exactly how do you get people to buy into them? How do you get people on board with your brilliant plans? Well, today I want to share a few tools and techniques that will help you do just that.
These tools and techniques have two important effects: they build connections and they build credibility. The connections can be between you and your listeners, but they can also be between your listeners and your idea. Those connections will generate buy-in. And that credibility can be your credibility and your idea’s credibility. You, and your idea, have to be believable and trustworthy.
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