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Welcome back to the Skills 360 podcast, today we’re talking about how to say “no.” That’s right, someone asks you for something or to do something, but you have to say “no”. That’s not always easy, but it’s important.

Discussion Questions

1. Do you ever have too much to do in too little time?
2. How do you feel when someone says “no” to you?`
3. What are some ways we can reject or refuse someone nicely?

Free Resources: Transcript | Quizzes | PDF Transcript

Download: Podcast MP3

The Skills 360 podcast is now available in iTunes: Free Subscription

Why is it so difficult to say “no”? Well, of course you want to be polite, and kind, and agreeable. And if it’s your boss who is asking you for something, you may fear losing favor or opportunities. And if it’s a client or customer asking for something, you might not want to ruin the relationship.

But what I want to tell you is that in many cases you should say no. And you should know how to say it. You need to be clear, firm, and honest.

Discussion Questions

1. Do you usually find it difficult to say “no” when someone asks you to do something?
2. Who do you have the most difficulty saying “no” to?
3. Why do you think saying “no” can sometimes be difficult?

Free Resources: Transcript | Quizzes | PDF Transcript

Download: Podcast MP3