BEP 358 – English for Purchasing 4: Negotiating Terms

Business English BEP 358 - Purchasing 4: Negotiating Price and Terms

Welcome back to Business English Pod for today’s lesson on English for purchasing and negotiating price and terms.

We’ve talked a lot about how important it is to find the right vendor. They can make or break your business. That’s why we put so much work into meeting, interviewing, screening, and qualifying potential vendors. But once you’ve found the right vendor, you still need to actually make a deal. Specifically, you need to agree on price and terms.

To set yourself up for success, it’s a good idea to do some research and preparation. If you know what things should cost, and you know what you need from a deal, and you can anticipate what the vendor needs, then you’ll be in a good position to negotiate.

In your discussion, you’ll likely make price comparisons in your efforts to get a deal. You’ll have to propose terms to the vendor, and show consideration for their position in the negotiation. Because things like delivery and quality are so important, you’ll also want to discuss penalties. And, like any negotiation, at some point you’ll probably suggest a compromise. With these skills, you should be able to get a price and terms that work for you.

In today’s business English conversation, we’ll hear Adam, a purchasing manager who works for a company that makes fitness equipment called XFit. He’s been talking with Jenny, a sales rep for a manufacturer that can make pulleys for XFit’s equipment. XFit has chosen Jenny’s company as a vendor, so Adam now has to negotiate the price and terms.

Listening Questions

1. What is the first issue that Adam brings up in the negotiation?
2. What does Adam first propose for delivery terms?
3. What is Adam willing to agree to if Jenny agrees to his suggestion about penalties?

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BEP 357 – English for Purchasing 3: Vendor Qualification

BEP 357 - Business English for Purchasing 3: Vendor Qualification

Welcome back to Business English Pod for today’s lesson on English for purchasing and qualifying vendors.

Whether you’re buying raw materials, equipment, or services, purchasing decisions are high stakes. Make a bad decision, and it’ll cost you time, money, and goodwill. Make the right decision, and you can increase your revenue, improve operations, and gain more customers.

Because purchasing decisions are so important, companies invest a lot of energy into the process of vendor selection. In previous lessons, we’ve looked at sourcing suppliers and discussing vendor criteria. Once you’ve got a clear idea of what you need and you’ve had some discussions with possible vendors, then you need to qualify them.

Basically, vendor qualification is about talking to a vendor to make sure they’re the right fit. And that’s best done during a visit to their facilities. Vendor qualification includes asking for documentation and getting samples, as proof of quality and a clean track record. As you talk, you may try to identify any inconsistencies between what you have heard and what you see. It’s also important to ensure comprehensive quality management and to probe for proof of consistency.

In today’s dialog, we’ll hear Adam, a purchasing manager who works for xFit, a company that makes fitness equipment. Adam has just taken a tour of a potential vendor’s factory. He’s talking with the manufacturer’s representative Jenny, and asking questions to see if her company is a good fit to supply parts for xFit’s exercise equipment.

Listening Questions

1. Why does Adam want product samples?
2. Why does Adam mention that he didn’t see the equipment or a set-up for the “powder coating” process?
3. What does Adam want Jenny to provide in order to show proof of consistency?

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Skills 360 – English Interview Tips 3: Career Goals

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Welcome back to Business English Skills 360 for today’s lesson for the final part of our series on English interview skills.

In previous lessons, we’ve gone over some of the fundamental questions about who you are and what you’ve done. Today I want to take a closer look at talking about your career goals and researching prospective employers. Interviewers don’t just want to know whether you’ve got the skills, personality, and qualifications. They also want to know that you’re a good fit, and that they are a good fit for you.

One important question you need to be ready for in an interview in English is “why are you leaving your current position?” This question makes a lot of people squirm. But it’s actually an opportunity to talk about growth and change. Nobody stays at the same job their entire life. And this question isn’t necessarily fishing for problems in your past.

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Skills 360 – English Interview Tips 2: Questions and Answers

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Welcome back to Skills 360 for today’s lesson on tips for succeeding in a job interview in English.

In our last lesson, we talked about preparation for introducing yourself and questions about strengths and weaknesses. That’s all about you as a person, or your character. In this lesson, I’d like to home in on what you’ve done, or your actions and behavior.

The first big question you’ll get about what you have done pertains to achievements. As in, “what achievements are you most proud of?” Or “tell us about a recent achievement?”

Now, when you think back on your accomplishments, what should you choose to discuss? Well, rather than boasting about purely individual accomplishments, think of something that connects to the bigger picture. Or state why your accomplishment helped the company.

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Skills 360 – English Interview Tips 1: Preparing for an Interview

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Welcome back to Skills 360 for today’s lesson on how to look at how to prepare for an interview in English.

When I say “prepare,” I’m not talking about making an appointment at the hair salon or picking out a clean shirt. I’m talking about doing some research, anticipating what you’ll be asked, and practicing how to respond. Yeah, I know I’m always going on about preparation, but this time it’s not just a suggestion, it’s essential. If you do it right, you’ll be able to head into the interview feeling relaxed and confident. And that will increase your chances of landing the job.

Now here’s the thing: most interviews cover the same basic territory. Sure, you might get a couple of curveballs, but for the most part you can predict what questions you’ll be asked. And that means you can plan your answers. I don’t mean script your answers. It’s pretty tough to appear authentic and natural while delivering a memorized response. But you can outline your answers and practice your delivery.

So how do we go about doing that? Well, let’s start by talking about how to introduce yourself in an job interview in English. The old “tell me about yourself” question. It’s amazing how many people are thrown by this question, or fumble through an awkward response as they wait for the real interview questions. But first impressions are important! And you need a good answer for “tell me about yourself.”

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