BEP 83 – English Job Interviews: Previous Experience (2)

BEP 83 - english job interview

This is the second in a two-part Business English Podcast series on discussing previous experience in workplace English job interviews. It is one of an ongoing sequence of ESL podcasts that covers the whole interview process.

In the first part of this series, we examined a bad example of everything that can go wrong when we talk about our previous experience. We used the theme “Don’t let your guard down!” to highlight the importance of maintaining an appropriate level of formality and professionalism, even when the interviewer is attempting to strike a casual tone.

In part-two, we listen to a better interview performance by someone who has prepared to talk about their previous experience more effectively. In this good example, Sherry Shen, from Hong Kong, is interviewing with a multinational accounting company for her first job after graduating with a Master’s in finance.

It’s her first round of interviews, and she is being asked all the standard questions by an HR officer. Although Sherry is an all-around good candidate, her resume has some problems. Her grades aren’t great, and there is a gap with no employment between her college and graduate school careers. As you listen, focus on the following questions.

Listening Questions:

1. Does Sherry let her guard down, or does she answer briefly and to-the-point with an appropriate level of formality?
2. Does Sherry seem well-prepared to talk about her experience?
3. How does Sherry account for the gap in her resume?

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BEP 82 – English for Job Interviews: Previous Experience (1)

BEP 82 - Interview in English

This is the first in a two-part Business English Podcast series on talking about your previous experience. It is one of a longer sequence of podcasts that will focus on the complete English job interview process.

When you sit down to start a job interview, more than likely you will be a little nervous. Interviewers have a variety of techniques to get you to relax and to feel at ease. Usually, they will make some small talk and generally try to lighten the atmosphere. One of the biggest mistakes you can make, however, is to interpret this friendliness as an invitation to be informal.

Another reason interviewers try to get you to relax is to make you drop your defenses so they can see “the real you.” That’s why successful job hunters will tell you, “Don’t let your guard down!” – that is, don’t lower all your defenses. That is the main message of this lesson – the first of eight themes we’ll be exploring during this and future episodes on the topic of job interviews.

In this lesson, we’ll be examining a bad example of what not to do. Since previous experience usually comes up at the beginning of an interview in English, we’ll look at the casual discussion that takes place when an interview starts. Then, in the next episode, we’ll hear a good example, and we’ll focus more closely on further language for highlighting your experience.

Let’s turn to the listening. In this bad example, Alexander, who has recently graduated with a Master’s degree in philosophy, is being interviewed by Michael for a job as assistant manager in an electronics store.

Listening Questions:

1. Is everything Alex says to the point?
2. Does he seem overly friendly or informal at times?
3. How does Alex account for the gap in his resume?

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BEP 81 – Meetings: Finishing Up and Action Points

This Business English Podcast is a preview of our new audio / e-book for business English learners and teachers: Meeting Essentials

Meeting Essentials is a comprehensive study guide to the language and skills you need to participate effectively and confidently in business meetings in English. Learn on the go with over 4-hours of audio lessons, review key language and techniques with the detailed 100-page study guide, including a transcript of each podcast lesson, and practice useful phrases with the online activities.

It’s the end of a meeting, and everyone wants to go, but wait! We have one last thing to do: Action points. That means: Tell everyone who is going to do what, and when. Having no clear action points is a number one reason meetings are unproductive.

So in this episode, we’ll study language we can use to assign work to people, and also some English phrases to finish off the meeting.

We’ll be listening in to a group of bank managers discuss how to deal with credit risk problems before a major year-end report to top management. They have already discussed and decided what to do, and now they need to finish the meeting. As you listen, pay attention to how the boss, Lisa, gives action points to her team, that is, reminds them of what they need to do.

Listening Questions:

1) When will Lisa’s team have their next round of meetings?
2) What duties does Lisa assign during the meeting, and to whom?

*** This lesson is part of our Business English eBook for meetings: Meeting Essentials. Premium members click here to download the complete eBook.

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BEP 80 – Travel English: Checking In to a Hotel

In this Business English Podcast lesson, we will focus on phrases and vocabulary – both for checking in and for enquiring about hotel services whilst checking in.

Arriving at a hotel after a long, hard day of travel, you need to do one last thing before you can take a hot shower and relax in front of the TV – you need to check in. That means registering for the room by filling out any necessary forms and giving the hotel your credit card number.

Checking in to hotels is another important part of travel, whether it’s for business or for pleasure. This episode follows on from BEP 79 Travel: Reserving a Hotel Room, in which Sarah Johnson called to reserve a room at the Majestic Hotel in New York. Sarah has now arrived, and she is ready to begin her stay.

In the listening, Paul, at reception, helps Sarah register for the room. Pay attention to the language Sarah uses.

Listening Questions

1) When she reserved the room, Sarah asked for a dinner reservation. What is the name of the hotel’s restaurant? Which floor is it on?
2) What do guests need to bring with them to the fitness center?
3) How does Sarah pay for her room deposit?

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BEP 79 – Travel: Making a Hotel Reservation

Today’s Business English Podcast lesson is on making a hotel reservation.

It’s something all of us need to do: Whether it’s for a company business trip, or for personal travel – we all need to, at some time or another, call a hotel to reserve a room. Of course, making reservations is not only useful for hotels but also for all sorts of situations – conferences, restaurants, airplane travel, and any other type of event that requires us to book in advance.

That is the skill that we will be practicing in this episode – making reservations. Along the way, we’ll also be learning vocabulary for staying in hotels.

In the listening, Sarah Johnson is going on vacation with her husband. She calls the reservations desk at the Majestic Hotel in New York, where a staff member, Tony, picks up the phone. As you listen, pay attention to the language Sarah uses, and try to answer the following questions.

Listening Questions

1) What kind of room does Sarah want?
2) What extra request does Sarah have?
3) Tony makes a mistake while taking Sarah’s reservation. What is it?

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