BEP 99 – Negotiating: Negotiation Strategy (Part 2)

This is the second in a two-part advanced business English lesson on negotiation strategy. It is part of a longer series of podcasts on the language and skills of negotiating in English.

In the first episode, management consultant Bryan Fields discussed the basics of making a deal. We learned how to avoid some top common mistakes and we reviewed important vocabulary, such as BATNA, bottom line, bargaining chip, win-win, and zone of possible agreement.

Today’s podcast continues the interview with Bryan. In the dialog, we’ll learn five important elements of strategy – parties, interests, value, power and ethics. And along the way we’ll study useful vocabulary and idioms.

Listening Questions

1) What is the interviewer talking about when he refers to a “trap?”
2) How does Bryan say we should think about interests?
3) In the interview, we learn that overcoming blockage – that is, getting past problems – is not just about reaching the agreement but also about maximizing what?

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BEP 98 – Negotiating: Negotiation Strategy (Part 1)

This is the beginning of a new Business English Podcast series on the skills and language of negotiating in English.

Over the coming months we’ll explore the topic in a series of podcasts that examine several typical business negotiations and the language used in each stage of the process.

Today’s show is the first in a two-part sequence on the fundamentals of negotiation strategy. We will be hearing an interview with experienced management consultant Brian Fields. Brian discusses key concepts and important strategic considerations. The dialog teaches us both useful vocabulary and helpful skills.

Listening Questions

1) What are the top mistakes people make in a negotiation?
2) What is a BATNA, or “best alternative to a negotiated agreement?”
3) What does Brian think about the idea of “win-win” negotiations

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Email Tune-up 02 – ESL Business Writing Video

YouTube video

This is the second less in our new video series: Email Tune-up. In today’s English video we examine a very common type of email – a request for feedback on a document.

Each video lesson features a review of a real-life email from one of our members. After reviewing the background and contents of the email, we’ll then see what improvements we can make by analyzing the writing according to 3 main criteria: mechanics, style and tone.

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BEP 97 – Talking about the Economy

In this Business English Podcast lesson, we’ll be studying some phrases and vocabulary that you can use to discuss the economy and economic issues, including voicing and reassuring concerns.

我们谨就最近在四川发生的地震向中国听众表达我们的同情和支持,并希望灾区人们能尽快从地震中恢复过来。

No deal gets made, no contract gets signed, no business gets done just between two people or two companies. Everything occurs against the background of networks of relationships on the local, regional, and global scales. These relationships of price and production form what’s called “the economy.” People who study the economy – economists – like to point out, for example, that the price of soybeans in Brazil can affect the price of meat in China. It’s no wonder, then, that a favorite activity of business people everywhere is talking about the economy. Only by understanding the economic environment in which we do business can we operate effectively in it.

The dialog today takes place at Kendal Marcus, a global retailer of up market clothing and accessories. A retailer sells goods to the end customer; accessories are things like jewelry and belts which go along with or “accessorize” clothing. During a trip to Shanghai, Martin, a VP at Kendal’s, is visiting Tony Wu, country manager for China.

Listening Questions:

1) Why has Martin come to China?
2) Is Tony optimistic about the economic outlook, that is the future, in China?
3) What kind of concerns does Martin have?
4) How does Tony reassure him?

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BEP 96 – Socializing: Business Meals

In most parts of the world, having lunch or dinner together is an important part of doing business. In places such as North America, eating meals is a way of building a relationship or celebrating a partnership. And in other cultures, such as China, much of the real work of making deals actually often gets done over the dinner table.

No matter where you are doing business, it’s important to be able to handle the basics of dining out. This includes ordering food, recommending dishes, proposing a toast, and paying for the check, among other things. These skills will be the focus of this episode.

In the listening, we continue to follow Mario and Francesca, who represent the Italian fashion company Viva, on their visit to the U.S. As planned, they are having dinner in Las Vegas with their distributor Adriana, who works at the American company Foxtrot. Bill, one of their new customers, has also joined them.

When the dialog begins, the group has already made some small talk and looked at the menu. Now they are ready to order.

Listening Questions:

1) Why doesn’t Francesca want to try the “steak tartare?”
2) How does Francesca signal that she’s ready to go back to the hotel?
3) Who pays for the meal?

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