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BEP 113 – Job Interviews: Second Round Interviews

Business English, ESL Podcast, Job Interview in English / July 26, 2008

Continuing our series on english for job interviews, in this lesson were going to look at what happens when is you’re asked back for a second round interview.

Congratulations! You were successful in your first job round interview, and you have been called back for a second interview. What should you expect? The key word is more – there will be more questions, more pressure – and, of course, more likelihood that you will get the job.

An important function of second-round job interviews is to find out whether we fit with the employer’s company culture.

In this lesson of English for interviews, we’ll study how to demonstrate that we are a good match with an organization. In addition, we’ll review some other useful second-round interview skills, such as summarizing the previous discussion and referring to something you forgot to mention earlier.

We’ll listen to Sherry’s second interview with a big international accounting firm, Grimshaw and Keene (GK). The interviewer is George Tan, an Asia-Pacific key account manager.

As you listen, pay attention to how George and Sherry establish that she is a good fit for the organization, and try to answer the following listening questions.

Listening Questions:

1. George describes GK as both “high-pressure” and “tremendously rewarding,” but he is concerned about whether or not Sherry is ready to “take the plunge.” What does he mean by that?
2. What does Sherry say is one of the things that most attracts her to GK?
3. What is George’s major concern about Sherry’s work experience?

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BEP 112 – Negotiations: Getting Started

Advanced, Business English, ESL Podcast, Negotiating / July 19, 2008

This is part of an ongoing series on negotiations. In this Business English Podcast episode, we’ll study how to open a traditional commercial negotiation between buyer and seller. We’ll focus on creating goodwill, starting off, setting ground rules, suggesting an agenda and exploring possibilities.

We’ll be listening to a telephone conversation between Tony, a supplier of building materials, and Paul, a purchasing manager for a large construction company in Canada. Paul is buying materials for a harbor project. A harbor is a protected area of water where boats dock, or park. For this project, Paul needs to buy anchor bolts. These bolts are the thick steel screws that are embedded or buried in concrete to support or anchor structural steel columns. Structural columns refer to the steel frameworks that hold buildings up.

This is the first time Tony and Paul have talked on the phone. As you listen, pay attention to the language they use to get the negotiation started, and try to answer the following questions.

Listening Questions

1. How does Tony begin off the phone call to establish goodwill?
2. How long does Paul say he has available for the phone call?
3. Paul asks Tony how he will be using the bolts. How does Tony respond?
4. What other option does Paul want to explore with Tony?

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BEP 111 – Negotiations: Relationship Building

Advanced, Business English, ESL Podcast, Negotiating / July 12, 2008

This Business English Podcast episode on relationship building is part of an ongoing series on negotiation skills.

In negotiation, establishing a good relationship based on trust makes it possible to jointly search for creative solutions, to overcome blockage and even to turn conflict into a productive force.

Both Peter and Maxine are owners of local telecommunication services that provide mobile phone users with ring tones and games. Peter’s company, Textacular, has a significant presence in Denmark; meanwhile, Maxine’s company, Gamester, is based in northern Germany.

Peter is working on a plan to sell his business to a large, European-wide telecom service provider. In an effort to increase his company’s value so that he can get more money for it, Peter wants to roll up or buy other local services like his. In today’s listening, he is having lunch with Maxine to find out whether she might be interested in selling her company. As the dialog starts, they have just ordered their food.

Listening Questions

1) Have Peter and Maxine met before?
2) What does Peter say is his and Maxine’s “biggest overlapping concern?”
3) How does Peter bring up the subject of a possible merger between his and Maxine’s company?

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BEP 110 – Job Interview English: Stress Questions

Business English, ESL Podcast, Job Interview in English / June 28, 2008

As we’ve discussed in other episodes on English job interviews, one goal of the person conducting the interview is to get you to “let your guard down.” Often, after a series of “warm-up questions,” the interviewer will give you a tough question. This will likely come “out of the blue,” that is, unexpectedly. We call these types of questions “stress questions” because part of the intention is to see how you react under pressure.

Common types of stress questions range from problems, such as how to solve a business case study or even a mathematics question, to “behavioral questions,” such as how to deal with imaginary work situation involving conflict or communication.

The key with this type of question is “Don’t panic!” which is the theme of this episode. We’ll be looking at strategies and language that will help you deal with this type of query coolly and calmly.

Listening Questions (Good Example):

1. What is the interviewer’s “stress question?”
2. What does Yala do to give herself some thinking time?
3. How does Yala answer the question?

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BEP 100 – Job Interview English: Discussing Salary

Business English, ESL Podcast, Human Resources, Job Interview in English / June 21, 2008

You’ve had your first and second interview in English, you’ve performed well, and you’ve been selected. You’re one of the lucky few – you’ve succeeded: You’ve got a job offer in hand. But now comes one of the hardest parts of the whole process – negotiating your salary. If you make a mistake here, all of your time and effort might be wasted.

For salary negotiation, preparation – doing your research – is obviously important. In the internet age, there are many websites that focus on salary information, so investigating the market is much easier than it has been in the past.

Knowledge, however, is not enough. We also need to have the confidence to broach, or bring up, the subject and the tools to bargain up the initial or first offer in order to reach a compromise. You will only get what you deserve if you ask for it. So in today’s episode, we’ll focus the skills you need to successfully talk money.

Fun Beverages International has already emailed an offer to Yala Santos for an HR manager position in one of its Brazilian business units. Yala has written back asking to talk with the HR director, Ted, about the details. We’ll be listening to their conversation.

Listening Questions:

1. Why does Ted say he needs Yala to begin work by the suggested start date?
2. How does Yala broach the subject of compensation?
3. How much over the median or average market rate does Ted say Fun Beverages offered Yala in recognition of her skills and experience?
4. What is the final compromise they discuss?

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