BEP 126 – English Meetings: Discussing a Problem (1)

One of the most common reasons for holding a meeting is to solve a problem. A meeting can be a great place to do this, because it is possible for a variety of people with different experiences and perspectives to work together to identify the problem and come up with possible solutions.

But, while we might have the right people at the meeting, the process is often flawed because one question hasn’t clearly been asked and answered: “What is the problem?” So, in today’s episode we’re going to focus on how to define the problem through discussion and then restate the problem as a challenge. In the second part of this series, we’ll look at how to evaluate and eliminate suggestions and then agree on a plan of action.

We’ll be listening to Kathryn, the head of Human Resources at a medium-sized company, who is meeting with department heads to discuss a problem they’re having with low staff morale across all departments of the company. Morale is a word used to describe a general feeling or mood.

Kathryn wants everyone to consider possible hidden reasons for low morale at the company. We’ll see how she helps participants focus on breaking down the morale problem. As the dialog starts, Kathryn calls everyone to attention and begins the meeting.

Listening Questions:

1) What is the surface problem that Kathryn and the others can see?
2) What does the group decide is the true cause of this problem?
3) What is the challenge that the group faces at the end of the dialog?

*** This lesson is part of our Business English eBook for meetings: Meeting Essentials. Premium members click here to download the complete eBook.

Members: Study Notes | Quizzes | PhraseCast | Lesson Module

Download: Podcast MP3

ET 05 – Discussing Design Changes

YouTube video

In this episode of Email Tune-up we’re looking at an email from Kenny, who works for a bathroom fixtures, or equipment, manufacture. He is writing to his colleague, John, to inform him about the changes he has made to the design of a shower door.

Tip: Select the “HQ” option in the YouTube menu to see a high quality version of this video.

Premium Members: PDF Transcript | Online Practice

Download: Podcast Video

VV 11 – GAAP: Generally Accepted Accounting Principles

YouTube video

In this episode of Video Vocab we take a look at financial English and accounting vocabulary related to the key components of GAAP or Generally Accepted Accounting Principles. GAAP is a set of rules followed by accountants in preparing companies’ financial statements.

First we’ll hear a short article introducing the vocabulary. Then we’ll go over each word in detail, with some example sentences to show how you can use the words. At the end of the video you’ll have a chance to review and practice your new vocabulary.

Premium Members: PDF Transcript | Online Practice

Download: Podcast Video

BEP 125 – Travel English: Renting a Car

Business travelers can’t always get where they need to go by catching a plane or taking a taxi. Sometimes we need our own means of transport, and that usually means renting a car. So, in this ESL podcast we’ll cover language you can use when choosing a car, discussing features and clarifying insurance options.

In the last episode (BEP 124 – Checking our of a Hotel), we met Honesto Salvador and Alan Chan, who have just finished attending a training program sponsored by their company in Boston. They’ve just arrived now at Logan Airport, where they need to rent a car for their upcoming trip to New Haven.

As you listen, pay attention to the language they use to ask about vehicle types, standard features, extras and insurance options.

Listening Questions

1. What kind of car would Honesto prefer?
2. What features are standard on all Beevis cars?
3. Why does Honesto not need extra insurance?

Premium Members: PDF Transcript | PhraseCast

Download: Podcast MP3