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BEP 144 – Meetings: English for Teleconferences (2)

Business English, English for Meetings, Intermediate English, Teleconference English /

English for Teleconference Meetings 1

This is the second of a two-part Business English lesson on English for teleconferences.

Teleconferences allow people from different locations to have a meeting over the telephone. While convenient, teleconferences do have some issues to keep in mind, such as keeping track of who’s talking. Sometimes two people talk at the same time or talk too quickly. Because participants can’t see each other, it’s helpful to use “signposts” or short statements that prepare others for what’s about to be said. Other issues such as laying out an agenda and managing the time also come into play.

In the last episode, we heard a conversation between Craig and Elsa, two employees at StarCom, an electronics manufacturer. Craig has his first teleconference coming up and Elsa gave him an informal tutorial, teaching him about the equipment and some of the protocols for a teleconference.

Today, Craig is participating in the teleconference. The host of the teleconference is Tony, a manager in Chicago. Also participating are Diana, a colleague in London, and JP, who works in Marketing at the Dallas location. They’re discussing the upcoming holiday season, new product lines, and advertising.

Listening Questions

1) How does JP help Craig with the agenda?
2) According to Diana, why were the printer test results disappointing?
3) Why doesn’t Diana think the problem will be resolved quickly?

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BEP 143 – Meetings: English for Teleconferences (1)

Business English, English for Meetings, Intermediate English, Teleconference English /

English for Teleconference Meetings 1

This is the first in a two-part Business English Pod series on teleconferences – meetings that take place over the phone.

Nowadays, we have virtual teams interacting across the globe in virtual meetings without having to leave the office. Teleconferences offer a host of advantages, including minimal travel and meetings costs.

However, teleconferences do have their challenges, especially since participants cannot see each other. It’s helpful for people to introduce themselves, use their names and their colleague’s names when speaking, minimize background noise, and speak slowly and clearly. In these two episodes, we’ll learn vocabulary associated with teleconferences. We’ll also learn ways to professionally and tactfully handle any issues that come up.

Today, we’ll listen to Craig and Elsa. Craig is a new hire at StarCom, a computer and printer manufacturer. He’s fresh from university and needs to learn how to do a teleconference, so he asks for help from Elsa, who works in HR.

Listening Questions

1) What types of equipment are needed for a teleconference?
2) What is the purpose of a passcode?
3) What are three problems Elsa mentions that can often occur during a teleconference?

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BEP 142 – Presentations: SWOT Analysis 2

Advanced, Business English, Management English, Presentation in English /

This is the second in a 2-part Business English Pod series on presenting a SWOT analysis.

A SWOT analysis is a tool that helps companies understand their strengths and weaknesses, while keeping in mind the opportunities and threats they face. In this way, companies can take a look at both the internal and external factors that can impact their success. This information can be used in a variety of ways, such as project planning, crisis management, and competitive analysis.

In the last episode, Terry, who works at a growing accountancy firm, began a presentation for Susan, the newly hired marketing manager. Terry presented his SWOT Analysis quite casually, as a one-to-one discussion with Susan. He introduced some of the company’s strengths and weaknesses, internal factors that affect the firm’s growth.

In this episode, Terry will introduce the opportunities and threats faced by the firm. These are external forces that need to be considered before developing a new marketing strategy. As the dialog starts, Susan responds to Terry’s presentation of the company’s strengths and weaknesses, as Terry moves on to begin discussing opportunities.

Listening Questions:

1) What has the local government done in response to the current economic situation?
2) Who is in charge of the tax advisory division of the firm?
3) What does Terry think is important for Susan’s marketing campaign?

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