Welcome back to the Business English Skills 360 podcast for today’s lesson on time management and the importance of saying “no.”

“No” is one of the most powerful words in the English language, and it’s one of the keys to good time management. It might be odd to think that saying “no” is a skill, since it sounds so simple. But it is a skill. Some people seem to have been born with it. Other people learn it. Either way, it’s a critical ability when it comes to managing a business and managing yourself.

Just to be clear, when I talk about saying “no,” I’m talking generally about not taking on something new. When we do this, we don’t simply say “no” to someone. In fact, we’ve done a two-part series just on how to say “no” the right way! And if you want some tips on how to say “no” effectively, those lessons are worth a look. Today, however, I want to focus on why we need to say “no.”

Download: Podcast MP3

Welcome back to the Business English Skills 360 podcast for today’s lesson on time management.

When we talk about “management” and “managers,” we’re usually thinking about managing people. And that involves many different skills. But all these skills are useless if the manager can’t manage his or her own self. So good management starts with good self-management. And an essential part of self-management is managing your time effectively, which in turn depends on effective scheduling.

So, as a manager, how do you set a schedule that works? Well, that starts with prioritizing. You can think of tasks on two dimensions: importance and urgency. The first key to good time management is avoiding things that are neither urgent nor important. That includes daily distractions, trivial tasks, and anything minor that simply wastes time. The second key is to minimize things that seem urgent but are not important. A lot of meetings, emails, phone calls, and interruptions fall into this category.

Download: Podcast MP3