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In today’s Skills 360 podcast we’re going to have a look at how to use modals, imperatives, and requests, to moderate your tone and soften your language.
Discussion Questions
1. How do you feel when people tell you what to do?
2. How important is it for a boss to be polite to his or her employees?
3. How do you soften your language to make suggestions?
Download: Podcast MP3
The Skills 360 podcast is now available in iTunes: Free Subscription
Welcome back to the Skills 360 podcast, today we’re talking about how to say “no.” That’s right, someone asks you for something or to do something, but you have to say “no”. That’s not always easy, but it’s important.
Discussion Questions
1. Do you ever have too much to do in too little time?
2. How do you feel when someone says “no” to you?`
3. What are some ways we can reject or refuse someone nicely?
Download: Podcast MP3
The Skills 360 podcast is now available in iTunes: Free Subscription
Why is it so difficult to say “no”? Well, of course you want to be polite, and kind, and agreeable. And if it’s your boss who is asking you for something, you may fear losing favor or opportunities. And if it’s a client or customer asking for something, you might not want to ruin the relationship.
But what I want to tell you is that in many cases you should say no. And you should know how to say it. You need to be clear, firm, and honest.
Discussion Questions
1. Do you usually find it difficult to say “no” when someone asks you to do something?
2. Who do you have the most difficulty saying “no” to?
3. Why do you think saying “no” can sometimes be difficult?
Download: Podcast MP3
The Skills 360 podcast is now available in iTunes: Free Subscription
Welcome back to the Skills 360 podcastfor the second part of our look at getting the most out of your negotiations.
Today we’re going to tackle the actual negotiation. What should you be thinking about and saying when you’re sitting down at the table working on a deal? Important points to keep in mind include exercise restraint, don’t take things personally, look beyond money, make sure you get more than you give, and be willing to walk away.
Discussion Questions
1. What do you find the most stressful part of negotiating?
2. Do you think you are good at bargaining? Why or why not?
3. Think of your last negotiation. How successful were you?
Download: Podcast MP3
The Skills 360 podcast is now available in iTunes: Free Subscription
Welcome back to the Skills 360 podcast for today’s lesson on getting the most out of your negotiations.
Negotiation is something we all have to do on some level. You might be part of a team discussing a huge contract, or on the phone trying to get a good deal on office supplies, or in your manager’s office asking for a raise. Negotiation happens every day. In fact, you might say that in business everything is negotiable.
Discussion Questions
1. In your job, what do you have to negotiate?
2. How do you usually prepare for a negotiation?
3. What do you think are the keys to successful negotiation?
Download: Podcast MP3
