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Skills 360 – Teleconferences (Part 2)

Business English, Business Skills 360, English for Meetings, Teleconference English /

*** Get all the Skills 360 lessons in our free Business English App for iPhone & iPad:
Download from the App Store

Skills 360 - English for Teleconference 1

Welcome back to the Skills 360 for today’s lesson on leading and managing a teleconference meeting.

Leading a meeting is rarely easy. You’ve got to manage time, an agenda, and – most importantly – a diverse group of people. Now, what about if the meeting happens by phone, with each person or small group calling in from a different location? Nobody can see each other, and there may be a variety of distractions that you, as the leader, can’t shut out simply by closing the door. Sure, teleconferencing is a marvel of modern technology, but it can be challenging.

Free Resources: Lesson Module | Quizzes | PDF Transcript

Download: Podcast MP3

Skills 360 – Teleconferences (Part 1)

Business English, Business Skills 360, English for Meetings, Teleconference English /

*** Get all the Skills 360 lessons in our free Business English App for iPhone & iPad:
Download from the App Store

Skills 360 - English for Teleconferences 2

Welcome back to the Skills 360 for today’s lesson on how to participate in a teleconference.

With modern technology, you don’t have to be in the same room to have a meeting with other people. Teleconferencing tools allow us to connect by phone, VOIP, or video from across the country, or around the world. You can even join a meeting from home, your car or on plane at 30,000 feet in the air. Sure, it’s amazing, but teleconferencing brings special challenges, and we have to be mindful of things that real-life meetings don’t require.

Free Resources: Lesson Module | Quizzes | PDF Transcript

Download: Podcast MP3

Skills 360 – Dealing with Criticism (Part 2)

Business English, Business Skills 360, Communication /

Skills 360 - Dealing with Criticism 2

Welcome back to the Skills 360 for today’s lesson on how to deal with criticism.

Unless you’re perfect, you have room to improve. That doesn’t sound like a difficult idea to accept, but what is difficult is when other people point it out to us. So, in today’s lesson, I want to focus on validity. That is, on whether the criticism is valid, justified, or reasonable. If it is, then we should treat it as helpful and constructive. And if it’s not, then we might need a different approach.

Free Resources: Lesson Module | Quizzes | PDF Transcript

Download: Podcast MP3

Skills 360 – Dealing with Criticism (Part 1)

Business English, Business Skills 360, Communication /

*** Get all the Skills 360 lessons in our free Business English App for iPhone & iPad:
Download from the App Store

Skills 360 - Dealing with Criticism 1

Welcome back to the Skills 360 for today’s lesson on how to deal with criticism.

Criticism is something we all have to face. During a performance review, we have to listen as our boss criticizes our work. In meetings, people criticize our ideas. And every day we might hear people criticize us in the staff room and over the phone. We might also hear praise in these situations, but more often than not it’s the sting of criticism that lingers. And let’s face it: hearing people criticize our work, or criticize us, is never really easy.

Free Resources: Lesson Module | Quizzes | PDF Transcript

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Skills 360 – Building a Better Vocabulary (Part 2)

Business English, Business English Vocabulary, Business Skills 360 /

*** Get all the Skills 360 lessons in our free Business English App for iPhone & iPad:
Download from the App Store

Welcome back to the Skills 360 for today’s lesson on how to improve your English vocabulary.

So, you’ve found some great resources for studying English that suit your purpose. You’ve got a variety of listening and reading material chock full of great words and expressions that you want to learn to use. But how do you do it? How do you take those words and expressions and not only remember them but also make them an active part of your working vocabulary? Well, there are several things to keep in mind, and a few key techniques that you can use, as we’ll see today.

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Download: Podcast MP3